--- title: "Request For Information - Direct Access To Adult Hearing Service" ocid: "ocds-b5fd17-169a41a5-7398-439b-8023-f92df286b399" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-169a41a5-7398-439b-8023-f92df286b399" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-169a41a5-7398-439b-8023-f92df286b399.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-169a41a5-7398-439b-8023-f92df286b399.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NHS NORTH OF ENGLAND COMMISSIONING SUPPORT (HOSTED BY NHS ENGLAND)" published: "2018-05-08" --- # Request For Information - Direct Access To Adult Hearing Service Buyer: NHS NORTH OF ENGLAND COMMISSIONING SUPPORT (HOSTED BY NHS ENGLAND) Current stage: Planning OCID: ocds-b5fd17-169a41a5-7398-439b-8023-f92df286b399 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-169a41a5-7398-439b-8023-f92df286b399) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-169a41a5-7398-439b-8023-f92df286b399.json) ## Summary The North of England Commissioning Support, working on behalf of multiple NHS Clinical Commissioning Groups (CCGs), is initiating a market engagement process for a Direct Access to Adult Hearing Service. This Request for Information (RFI) aims to better understand potential service delivery models within the health services industry, specifically in the North East of England. The engagement deadline is set for 12.00 noon on 1st June 2018, following the early notice published on 8th May 2018 as part of the planning stage of the procurement process. This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary community sector enterprises (VCSEs), to contribute to healthcare service models. Companies that specialise in audiology, hearing aids, or patient engagement services would find this RFI particularly relevant, as the CCGs are keen on enhancing patient choice, personalised care, and overall service quality in the adult hearing sector. Engaging with this process would allow businesses to influence future commissioning intentions and potentially secure contracts within the NHS network. ## Notice Request for Information - Direct Access to Adult Hearing Services North of England Commissioning Support (NECS) working for and on behalf of NHS Darlington, NHS Durham Dales, Easington and Sedgefield, NHS North Durham, NHS Hartlepool & Stockton-on-Tees and NHS South Tees Clinical Commissioning Groups (the CCGs), propose to engage with the wider market to inform future service model development and/or commissioning intentions for the provision of a Direct Access to Adult Hearing Services for the population of the CCG areas. The broad objectives of the service are to ensure: * Increased choice and control for service users as to where and when their treatment is delivered - providing on-going care closer to home; * Personalised care for all service users accessing the service; * Timely access to hearing assessment and a range of support services including hearing aid fitting, follow-up and on-going aftercare; * High proportion of service users continuing to benefit from the chosen intervention, including wearing hearing aids when required if they have been provided; * Reduced communication difficulties for service users with poor hearing; * Timely referral or signposting to other local services for support and equipment, including social services and voluntary services; * Access to clear guidance and information for service users and their families about the important role of hearing in maintaining effective communication and active engagement in a range of social and work settings, including advice on the range of support available; * High levels of satisfaction from service users accessing the service; * Improved quality of life for service users, their families/carers and communication partners. Provide clinical assessment, treatment and clinical leadership within a comprehensive community service; * Enhance the management of patients within the community, and actively manage the demand for secondary care services ensuring patients have prompt access to appropriate treatment and are supported to self-manage where appropriate Registering an Interest and Market Engagement Exercise The CCGs are seeking to obtain input and feedback from provider organisations as part of the development of potential service models for delivery of Direct Access to Adult Hearing Services. If your organisation would like to register an interest in responding to this market engagement exercise and obtain a copy of the Request for Information documentation please go to the PROACTIS portal: https://www.proactisplaza.com/SupplierPortal/?CID=NECS and navigate to NECS298 RFI - Direct Access to Adult Hearing Services. Please note that the deadline for RFI responses is 12.00 noon on 01/06/2018. Additional information: Please note that all communications and RFI submissions will be conducted via the POACTIS portal. It is free to register on the portal, which can be accessed at any time of day. A dedicated helpdesk is available should potential providers have any queries and can be contacted on Suppliersupport@proactis.com ; or http://proactis.kayako.com/suppliernetwork/Core/Default/Index Please note that this exercise is not part of any pre-qualification process. It is intended as an awareness, communication and information gathering exercise offering an opportunity for provider organisations to help inform potential future service models and/or commissioning intentions. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7b34ba7a-858a-4394-8629-72db0c51efd2 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 8 May 2018 | | Submission deadline | Not specified | | Future notice date | 1 Jun 2018 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS NORTH OF ENGLAND COMMISSIONING SUPPORT (HOSTED BY NHS ENGLAND) | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 3YG | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Durham South | | Westminster constituency | City of Durham | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 8 May 2018 at 09:04 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/7b34ba7a-858a-4394-8629-72db0c51efd2 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/7b34ba7a-858a-4394-8629-72db0c51efd2 8th May 2018 - Early engagement notice on Contracts Finder ## Notice URLs - http://proactis.kayako.com/suppliernetwork/Core/Default/Index - https://www.proactisplaza.com/SupplierPortal/?CID=NECS ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-169a41a5-7398-439b-8023-f92df286b399. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-169a41a5-7398-439b-8023-f92df286b399.json.