---
title: "Maintenance and support for Revenue & Benefits system"
ocid: "ocds-b5fd17-169a8e48-de46-479f-bc45-c3acfb94a475"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-169a8e48-de46-479f-bc45-c3acfb94a475"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-169a8e48-de46-479f-bc45-c3acfb94a475.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-169a8e48-de46-479f-bc45-c3acfb94a475.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "IPSWICH BOROUGH COUNCIL"
published: "2026-08-04"
---

# Maintenance and support for Revenue & Benefits system

Buyer: IPSWICH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-169a8e48-de46-479f-bc45-c3acfb94a475

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-169a8e48-de46-479f-bc45-c3acfb94a475)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-169a8e48-de46-479f-bc45-c3acfb94a475.json)

## Summary

The contract for the "Maintenance and support for Revenue & Benefits system" was awarded to NEC Software Solutions UK Ltd by Ipswich Borough Council. This procurement process, classified under the "Software package and information systems" industry category, took place in the East of England, United Kingdom. The procurement method used was selective, specifically a call-off from a framework agreement. The tendering stage concluded with the award on 1st June 2026, and the contract is set to run from 1st January 2027 to 31st December 2031.

This tender represents a significant opportunity for businesses involved in software maintenance and information systems to gain a substantial contract with a public sector entity. Although the procurement process has concluded, similar opportunities could benefit large-scale software companies that specialise in sustainable support solutions for governmental revenue and benefit systems. SMEs and VCSEs were not primarily targeted for this particular contract, as the procurement suitability indicated a lean towards larger enterprises.

## Notice

Revenue & Benefits software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5f7e225d-206b-48b2-bba9-9a4db5fef19b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Aug 2026 |
| Submission deadline | 1 Jun 2026 |
| Future notice date | Not specified |
| Award date | 31 May 2026 |
| Contract period | 1 Jan 2027 - 31 Dec 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,053,994 |
| Lots value | Not specified |
| Awards value | £1,053,994 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IPSWICH BOROUGH COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Aug 2026 at 14:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5f7e225d-206b-48b2-bba9-9a4db5fef19b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5f7e225d-206b-48b2-bba9-9a4db5fef19b
  4th August 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-169a8e48-de46-479f-bc45-c3acfb94a475. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-169a8e48-de46-479f-bc45-c3acfb94a475.json.