---
title: "Robotic Process Automation (RPA) Pilot G-Cloud 12 call off"
ocid: "ocds-b5fd17-16a7c0ca-c60e-4a48-b614-2f8adf5da5b1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-16a7c0ca-c60e-4a48-b614-2f8adf5da5b1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-16a7c0ca-c60e-4a48-b614-2f8adf5da5b1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-16a7c0ca-c60e-4a48-b614-2f8adf5da5b1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF MERTON"
published: "2021-09-07"
---

# Robotic Process Automation (RPA) Pilot G-Cloud 12 call off

Buyer: LONDON BOROUGH OF MERTON  
Current stage: Award  
OCID: ocds-b5fd17-16a7c0ca-c60e-4a48-b614-2f8adf5da5b1

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## Summary

The London Borough of Merton has completed a tender process for the "Robotic Process Automation (RPA) Pilot G-Cloud 12 call off" to test the deployment of RPA in the financial assessment of the Adult Social Care unit. This procurement falls within the services category, specifically software packages and information systems, with a total value of £231,950. The procurement method used was a direct award, and the contract period is set from 20th September 2021 to 19th September 2023. The tender period officially ended on 13th August 2021.

This contract presents significant opportunities for businesses, particularly SMEs and voluntary, community, and social enterprises (VCSEs) with expertise in software development and process automation. Companies that can demonstrate strong customer experience acumen and have relevant capabilities in RPA technology would be well-positioned to engage with the Adult Social Care unit, potentially leading to further collaborations or projects within the public sector.

## Notice

The purpose of the pilot is to test the deployment of RPA in financial assessment of the Adult Social Care unit. The Financial Assessment Team comprise of 3 assessors, one administrative officer and a manager. The Adult Social Care unit covers work across the Merton Council and Financial Assessment team can receive a referral for financial assessment of a particular client from the Adult Social Care team (Social Workers, First Response team, Reablement team), hospitals and also a request from the client (service user) themselves, or from their family member, as such a provider with strong customer experience acumen is important.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6779fd9d-a1f0-4de4-9789-dba4bd03d580 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Sep 2021 |
| Submission deadline | 13 Aug 2021 |
| Future notice date | Not specified |
| Award date | 6 Sep 2021 |
| Contract period | 19 Sep 2021 - 19 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £231,950 |
| Lots value | Not specified |
| Awards value | £231,950 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF MERTON |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGILISYS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Sep 2021 at 09:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6779fd9d-a1f0-4de4-9789-dba4bd03d580

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6779fd9d-a1f0-4de4-9789-dba4bd03d580
  7th September 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.merton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-16a7c0ca-c60e-4a48-b614-2f8adf5da5b1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-16a7c0ca-c60e-4a48-b614-2f8adf5da5b1.json.