---
title: "ServiceNow Platform Managed Service"
ocid: "ocds-b5fd17-16c7a24e-2b87-4f26-9287-78e2e7b428c0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-16c7a24e-2b87-4f26-9287-78e2e7b428c0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-16c7a24e-2b87-4f26-9287-78e2e7b428c0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-16c7a24e-2b87-4f26-9287-78e2e7b428c0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BLOOD SERVICES SOUTH WEST"
published: "2019-07-16"
---

# ServiceNow Platform Managed Service

Buyer: BLOOD SERVICES SOUTH WEST  
Current stage: Award  
OCID: ocds-b5fd17-16c7a24e-2b87-4f26-9287-78e2e7b428c0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-16c7a24e-2b87-4f26-9287-78e2e7b428c0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-16c7a24e-2b87-4f26-9287-78e2e7b428c0.json)

## Summary

The procurement process involves the awarding of a contract titled "ServiceNow Platform Managed Service" by Blood Services South West, a contracting authority based in Bristol, England. This contract falls within the services industry and was awarded for a total value of £919,792.80. The procurement method used was selective, with the contract awarded following a call-off from a framework agreement. The contract period commenced on 29 June 2019 and is set to conclude on 28 June 2022. The contract was officially awarded on 11 June 2019 and published on 16 July 2019.

This tender presents opportunities for large service providers specialising in IT services, particularly those with expertise in managed service solutions for platforms like ServiceNow. Businesses that can deliver application development and support services, as well as licensing agreements, would be particularly well-suited to compete in similar future tenders. Engaging in these types of contracts can facilitate growth and expansion for companies looking to provide technological solutions within the public sector.

## Notice

***Awarded contract*** Provision of managed service solution for ServiceNow combining licensing, application development and support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9eadf235-5805-478e-a99b-5d71952f574f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jul 2019 |
| Submission deadline | 17 May 2019 |
| Future notice date | Not specified |
| Award date | 10 Jun 2019 |
| Contract period | 28 Jun 2019 - 28 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £919,792 |
| Lots value | Not specified |
| Awards value | £919,792 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BLOOD SERVICES SOUTH WEST |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS34 7QH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Filton |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS IT SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 16 Jul 2019 at 08:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9eadf235-5805-478e-a99b-5d71952f574f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9eadf235-5805-478e-a99b-5d71952f574f
  16th July 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-16c7a24e-2b87-4f26-9287-78e2e7b428c0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-16c7a24e-2b87-4f26-9287-78e2e7b428c0.json.