---
title: "Short Term Assistance Service"
ocid: "ocds-b5fd17-16cf7af3-e3b4-4717-8259-b8cdb6df1015"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-16cf7af3-e3b4-4717-8259-b8cdb6df1015"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-16cf7af3-e3b4-4717-8259-b8cdb6df1015.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-16cf7af3-e3b4-4717-8259-b8cdb6df1015.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2022-08-09"
---

# Short Term Assistance Service

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-16cf7af3-e3b4-4717-8259-b8cdb6df1015

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## Summary

The procurement process is led by Durham County Council, focusing on the contract titled "Short Term Assistance Service" within the Health and social work services industry category. The procurement stage is at the award phase, with a contract value of £768,000 GBP. The tender period ended on 20th June 2022, and the contract is set to begin on 1st October 2022, lasting until 30th September 2024.

This opportunity to provide Short Term Assistance Services offers potential for growth to small and medium-sized enterprises (SMEs) in the health and social work services sector. Businesses involved in providing support services for healthcare, emergency care, or care for service users would be well-suited to compete for this procurement. The open procedure method allows for fair competition, making it accessible to a diverse range of businesses looking to expand their service offerings.

## Notice

Contract for Short Term Assistance Service to be accessed by adult service users ("the Contract") for Durham County Council and affiliated bodies. The Short Term Assistance Service (STAS) will provide assistance for three main elements: * Support with Admission Avoidance / Hospital Discharge (Intermediate Care) * Provide a bridging service (when a domiciliary or reablement care package cannot start on the date required) * Carers Emergency Support to deliver replacement care in an unpaid carer emergency Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract www.nepo.org (https://www.nepo.org) (https://www.nepo.org (https://www.nepo.org)) website and access the tender using DN609665. If you have any problems accessing the documents via the system please contact the NEPO helpdesk as detailed below. The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis. Please use the method below that is appropriate to the issue that you are experiencing. * Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com (http://proactis.kayako.com)) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc. * Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6578a6b2-2b2a-4214-b452-ffbab3b730ee |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Aug 2022 |
| Submission deadline | 20 Jun 2022 |
| Future notice date | Not specified |
| Award date | 8 Aug 2022 |
| Contract period | 30 Sep 2022 - 30 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £768,000 |
| Lots value | Not specified |
| Awards value | £768,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SUPPORTIVE SRC |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 9 Aug 2022 at 14:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6578a6b2-2b2a-4214-b452-ffbab3b730ee
- 20 May 2022 at 12:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0d167280-ffb9-48d9-8f8a-16e7aaa0cffb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6578a6b2-2b2a-4214-b452-ffbab3b730ee
  9th August 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0d167280-ffb9-48d9-8f8a-16e7aaa0cffb
  20th May 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- http://proactis.kayako.com
- http://www.durham.gov.uk
- https://www.nepo.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-16cf7af3-e3b4-4717-8259-b8cdb6df1015. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-16cf7af3-e3b4-4717-8259-b8cdb6df1015.json.