---
title: "Contract Variation: Claims Facilitator Services for the Group Litigation Order (GLO) Compensation Scheme"
ocid: "ocds-b5fd17-16f9b82f-cffb-410c-b140-08c38c7e9a41"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-16f9b82f-cffb-410c-b140-08c38c7e9a41"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-16f9b82f-cffb-410c-b140-08c38c7e9a41.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-16f9b82f-cffb-410c-b140-08c38c7e9a41.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR BUSINESS AND TRADE"
published: "2024-09-10"
---

# Contract Variation: Claims Facilitator Services for the Group Litigation Order (GLO) Compensation Scheme

Buyer: DEPARTMENT FOR BUSINESS AND TRADE  
Current stage: Award  
OCID: ocds-b5fd17-16f9b82f-cffb-410c-b140-08c38c7e9a41

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## Summary

The Department for Business and Trade (DBT) is overseeing a contract variation titled "Claims Facilitator Services for the Group Litigation Order (GLO) Compensation Scheme," originally issued by the Department for Business, Energy and Industrial Strategy (BEIS). This contract, under the legal services category, involves appointing claims facilitators for dispute resolution between DBT and GLO claimants. The procurement, using a selective method via a framework agreement, began in January 2023 with the contract actively running from 17 March 2023 until the newly extended end date of 31 March 2026. The contract location is the United Kingdom, and the total contract value is £2,523,120.

This tender creates a significant opportunity for legal service providers, particularly those with expertise in alternative dispute resolution, forensic accounting, and legal assessments. Businesses that can provide a robust administrative support system, including online portals for document uploads and independent review panels, will be well-positioned to compete. Given the specific requirements for independent legal and retail specialists as well as a retired judge or KC for the appeals process, this tender is especially suitable for large legal firms that can assemble and manage a multidisciplinary team to meet DBT's needs.

## Notice

*This is not a new awarded contract, but a contract variation. The contract was originally let by the Department for Business, Energy and Industrial Strategy (BEIS) in 2023. Since a machinery of government change, this contract was moved to the authority of Department for Business and Trade. This notice is being published under the Department for Business and Trade as BEIS is no longer a department. Original contract award notice can be found here: https://www.contractsfinder.service.gov.uk/notice/3e77d04b-f3d4-4333-9b09-4a897bd24836?origin=SearchResults&p=1 DBT has appointed Claims Facilitators with Alternative Dispute Resolution skills to facilitate the compensation process between DBT and Group Litigation Order claimants, encouraging both parties towards rapid and fair resolution of claims. The Supplier will need to provide supporting administrative staff and a method of uploading documents for DBT and claimants, e.g. via an online portal. Suppliers are to provide their own IT equipment for the Claims Facilitators and administrative staff to operate on. The Supplier will be responsible for procuring the Independent Panel for the assessment of claims, comprising legal specialists, forensic accounting specialists and retail specialists. The Supplier will also be responsible for procuring a Reviewer (a retired judge or KC) for the appeals process. A contract amendment has been made under 72(1)(e). The contract end date was originally 30 September 2024, and has been extended to the 31st March 2026.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b999a98e-73d6-4a36-925b-8337bcfc9cdb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Sep 2024 |
| Submission deadline | 30 Jan 2023 |
| Future notice date | Not specified |
| Award date | 1 Mar 2023 |
| Contract period | 17 Mar 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,523,120 |
| Lots value | Not specified |
| Awards value | £2,523,120 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR BUSINESS AND TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DENTONS UK AND MIDDLE EAST |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services

## Release History

- 10 Sep 2024 at 13:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b999a98e-73d6-4a36-925b-8337bcfc9cdb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b999a98e-73d6-4a36-925b-8337bcfc9cdb
  10th September 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.contractsfinder.service.gov.uk/notice/3e77d04b-f3d4-4333-9b09-4a897bd24836?origin=SearchResults&p=1

## Provenance

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