---
title: "Housing Ombudsman Interpretation Services"
ocid: "ocds-b5fd17-17168f2f-44ac-4233-a6c9-f822bd70213c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-17168f2f-44ac-4233-a6c9-f822bd70213c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-17168f2f-44ac-4233-a6c9-f822bd70213c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-17168f2f-44ac-4233-a6c9-f822bd70213c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOUSING OMBUDSMAN SERVICE"
published: "2017-05-25"
---

# Housing Ombudsman Interpretation Services

Buyer: HOUSING OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-17168f2f-44ac-4233-a6c9-f822bd70213c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-17168f2f-44ac-4233-a6c9-f822bd70213c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-17168f2f-44ac-4233-a6c9-f822bd70213c.json)

## Summary

The Housing Ombudsman Service has awarded a framework call-off contract titled "Housing Ombudsman Interpretation Services" for the provision of telephone interpreting for non-UK nationals with limited or no English. This procurement process, classified under telephone operator services, concluded on 1st May 2017, with the award date being 18th May 2017 and contract duration starting from 25th May 2017 until 1st June 2020. The procurement was executed through a direct award, and the total contract value is £10,000, covering service delivery across British Overseas Territories, the Channel Islands, Europe, the Isle of Man, and the United Kingdom.

This tender presents an opportunity for businesses specialising in language services, particularly those offering telephone interpretation to diverse clientele. Enterprises that can effectively cater to non-UK nationals and possess the necessary resources for rapid response services could find this an advantageous opportunity to expand their portfolio. The involvement of a large supplier like The Big Word indicates potential for collaboration or networking opportunities within the language services industry.

## Notice

This notice depicts award of a framework call off contract to a supplier for the provision of telephone interpreting for non UK nationals with limited or no English who wish to access the Housing Ombudsman service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cc5746ad-3df5-4536-bf97-380134d8fd5f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 May 2017 |
| Submission deadline | 1 May 2017 |
| Future notice date | Not specified |
| Award date | 17 May 2017 |
| Contract period | 24 May 2017 - 1 Jun 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,000 |
| Lots value | Not specified |
| Awards value | £5,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOUSING OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9GE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Blackwall & Cubitt Town |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE BIG WORD |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79511000 - Telephone operator services

## Release History

- 25 May 2017 at 11:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cc5746ad-3df5-4536-bf97-380134d8fd5f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cc5746ad-3df5-4536-bf97-380134d8fd5f
  25th May 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f09be520-8f3a-43b1-b337-2d7e5adea11e
  Call Off Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-17168f2f-44ac-4233-a6c9-f822bd70213c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-17168f2f-44ac-4233-a6c9-f822bd70213c.json.