---
title: "GB-Glasgow: Collections System Replacement and Optimisation - Standard Sandbox only."
ocid: "ocds-b5fd17-174d579f-84bc-4758-972a-1f889df77b16"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-174d579f-84bc-4758-972a-1f889df77b16"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-174d579f-84bc-4758-972a-1f889df77b16.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-174d579f-84bc-4758-972a-1f889df77b16.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Student Loans Company"
published: "2026-10-15"
---

# GB-Glasgow: Collections System Replacement and Optimisation - Standard Sandbox only.

Buyer: Student Loans Company  
Current stage: Award  
OCID: ocds-b5fd17-174d579f-84bc-4758-972a-1f889df77b16

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## Summary

Student Loans Company procured a replacement and optimisation of its collections system, classified as IT services. The requirement concerns the technology used to manage collections, including replacing the existing system and optimising its operation. The buyer is Student Loans Company, based in Glasgow, and delivery is identified as being in Scotland. This is a technology and systems requirement rather than a general collection of goods, despite the procurement category being recorded as goods. The named supplier, Pegasystems Limited, is an IT company. The procurement title and description give the same short account of the work, without further breakdown into specific software modules, implementation tasks or support arrangements.

The procurement is complete and has been awarded to Pegasystems Limited. The award was made on 13 February 2026 for £34,560. The contract runs from 4 March 2026 to 3 March 2027. The stated tender response deadline was 12 February 2026. The estimated procurement value and awarded value are both £34,560. The process record does not set out a named procurement procedure or method, nor does it provide an evaluation formula or criteria. No separate lots are identified. Suitability is recorded as false for both small and medium-sized enterprises and voluntary, community and social enterprises. This is an award outcome, rather than an opportunity for suppliers to submit a bid on this contract.

For suppliers competing for a comparable future requirement from Student Loans Company, this award demonstrates demand for replacing and optimising a collections system, with IT systems capability at its core. A credible competitor would need to show that it can deliver a system replacement and improve the operation of collections technology, rather than offer unrelated software or general IT support. The selected supplier is a large company, and the buyer recorded the requirement as unsuitable for SMEs and voluntary, community and social enterprises; businesses should therefore consider whether they have the scale and delivery capacity to meet a similar requirement. The record does not identify particular certifications, technical products, staffing levels or experience thresholds, so the evidence of fit here is the ability to provide the collections system work itself.

## Notice

Collections System Replacement and Optimisation - Standard Sandbox only.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b09a08c5-6ef5-4727-b68c-3ea7ac0507a1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Feb 2026 |
| Contract period | 4 Mar 2026 - 3 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £34,560 |
| Lots value | Not specified |
| Awards value | £34,560 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Student Loans Company |
| Locality | GLASGOW |
| Postcode area | Glasgow |
| Postcode | G5 8DF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEGASYSTEMS LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Oct 2026 at 14:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b09a08c5-6ef5-4727-b68c-3ea7ac0507a1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b09a08c5-6ef5-4727-b68c-3ea7ac0507a1
  15th October 2026 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1075291240
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-174d579f-84bc-4758-972a-1f889df77b16. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-174d579f-84bc-4758-972a-1f889df77b16.json.