---
title: "ECM13136 - Retirement Digital, Product Design and Delivery Services"
ocid: "ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2025-09-02"
---

# ECM13136 - Retirement Digital, Product Design and Delivery Services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc.json)

## Summary

The procurement process titled "ECM13136 - Retirement Digital, Product Design and Delivery Services" has been completed by the Department For Work and Pensions. This contract, focusing on IT services such as consulting, software development, Internet and support, is classified under the CPV code 72000000. The tender was carried out through a selective procurement method, specifically a call-off from a framework agreement. The contract, which commenced on 1 September 2025 and will conclude on 31 August 2029, covers services in the North West region of the United Kingdom. An award was made to Opencast Software Europe Limited, with an initial award value of £22,451,532 GBP.

This tender presents significant opportunities for businesses that specialise in IT services, particularly those adept in digital and product delivery solutions. SMEs and VCSEs may find this contract beneficial for business growth, given its scope and focus on retirement digital services. Companies with expertise in consulting and software development are well-suited for such contracts, enabling them to expand their client base within the public sector. The framework agreement presents ongoing potential for further contracts, fostering long-term business relationships with government bodies like the Department For Work and Pensions.

## Notice

Provision of Digital Specialist to support Retirement Digital, Product Design and Delivery Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c2f2cec2-e828-4d84-9a85-aa287e3bf16d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2025 |
| Submission deadline | 2 Apr 2025 |
| Future notice date | Not specified |
| Award date | 25 Aug 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,064,415 |
| Lots value | Not specified |
| Awards value | £22,451,532 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPENCAST SOFTWARE EUROPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Sep 2025 at 08:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c2f2cec2-e828-4d84-9a85-aa287e3bf16d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c2f2cec2-e828-4d84-9a85-aa287e3bf16d
  2nd September 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/1538b26a-204a-4589-a2ac-1b52e3dc255e
  Order Form

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc.json.