---
title: "GSS23984 - Customer Service Advisor"
ocid: "ocds-b5fd17-178ee7bc-988f-41b6-8fc1-dc6bb60979da"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-178ee7bc-988f-41b6-8fc1-dc6bb60979da"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-178ee7bc-988f-41b6-8fc1-dc6bb60979da.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-178ee7bc-988f-41b6-8fc1-dc6bb60979da.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2024-01-04"
---

# GSS23984 - Customer Service Advisor

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-178ee7bc-988f-41b6-8fc1-dc6bb60979da

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-178ee7bc-988f-41b6-8fc1-dc6bb60979da)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-178ee7bc-988f-41b6-8fc1-dc6bb60979da.json)

## Summary

The UK Shared Business Services Limited has recently awarded a contract for a Customer Service Advisor, valued at £36,144.20 GBP. The procurement method used was selective, with the procurement stage being complete. The contract period runs from December 4, 2023, to December 3, 2024. The award was granted to Hays Specialist Recruitment on December 19, 2023. The tender was conducted under the main procurement category of services, with the buying organisation located in Swindon, England.

This tender represents an opportunity for businesses, particularly those offering personnel services, to engage in contracts with the UK Shared Business Services Limited. Small and medium-sized enterprises (SMEs) are considered suitable for this tender. The procurement process involved a call-off from a framework agreement, providing a chance for businesses in the temporary and fixed-term staffing sector to compete effectively and potentially expand their operations.

## Notice

***Please note this is an award notice, not a call for competition*** UK Shared Business Services have a requirement to bring in a Customer Service Advisor. This has been sourced via direct award against CCS Non Clinical Temporary and Fixed Term Staff Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e8745a10-1f84-4451-9d32-094d37462f7b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2024 |
| Submission deadline | 3 Dec 2023 |
| Future notice date | Not specified |
| Award date | 19 Dec 2023 |
| Contract period | 4 Dec 2023 - 3 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,144 |
| Lots value | Not specified |
| Awards value | £36,144 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1UH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HAYS SPECIALIST RECRUITMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 4 Jan 2024 at 16:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e8745a10-1f84-4451-9d32-094d37462f7b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e8745a10-1f84-4451-9d32-094d37462f7b
  4th January 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/008598ea-054c-4fcf-b500-7f45ba45a1c7

## Notice URLs

- http://www.uksbs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-178ee7bc-988f-41b6-8fc1-dc6bb60979da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-178ee7bc-988f-41b6-8fc1-dc6bb60979da.json.