--- title: "Integrated IT Parking Solutions and Services Associated with the Processing of Penalty Charge Notices." ocid: "ocds-b5fd17-17acb62d-04bd-46fd-8529-1812f4d1fa78" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-17acb62d-04bd-46fd-8529-1812f4d1fa78" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-17acb62d-04bd-46fd-8529-1812f4d1fa78.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-17acb62d-04bd-46fd-8529-1812f4d1fa78.json" source: "Contracts Finder" current_stage: "Award" buyer: "PLYMOUTH CITY COUNCIL" published: "2022-07-12" --- # Integrated IT Parking Solutions and Services Associated with the Processing of Penalty Charge Notices. Buyer: PLYMOUTH CITY COUNCIL Current stage: Award OCID: ocds-b5fd17-17acb62d-04bd-46fd-8529-1812f4d1fa78 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-17acb62d-04bd-46fd-8529-1812f4d1fa78) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-17acb62d-04bd-46fd-8529-1812f4d1fa78.json) ## Summary The procurement process is for the "Integrated IT Parking Solutions and Services Associated with the Processing of Penalty Charge Notices," initiated by Plymouth City Council, located in Plymouth, England. This procurement, classified under the industry category of parking services (CPV code 63712400), has a total contract value of £500,000. The tender was formally awarded on 31 March 2022 and spans a contract period from 1 April 2022 to 31 March 2023. The procurement method utilised is categorized under 'Other', and the tender period concluded on 30 March 2022. This contract presents valuable opportunities for small and medium-sized enterprises (SMEs) specialising in IT solutions, parking management systems, and enforcement technologies. Companies with expertise in developing software for penalty charge notice processing, automated call handling, and real-time data integration would be well-positioned to compete. Additionally, businesses that can provide related hardware such as approved CCTV enforcement devices and handheld mobile devices for enforcement officers may find significant growth potential through this contract. ## Notice This encompasses: - Penalty Charge Notice issue and end-to-end PCN processing in accordance with legislation and regulations including: o incident review and PCN issue o automated and manual telephone call-handling services, o incoming and outgoing mail handling, o web hosting, o correspondence answering, - Notice Processing Software o Automated enforcement process o Real-time o Appeal management including letter writing module. o Interfaces with cashless parking, parking machines, Automated Telephone Payment systems, enforcement agencies, government organisations etc. o A web portal for the public to pay, review evidence or appeal. - Permit management software o Self-serve system o Virtual permits o CO2 Emissions based permits o Tiered Pricing o Real-time processing o Must interface with enforcement and notice processing management system. - Dispensation and suspension management software - Clamping and removal management software - Handheld mobile devices (hardware) and notice issuing software o Real-time processing o ANPR o Integrates with our cashless parking provider and parking machines. o Special messaging and persistent evader alerts o Electronic pocketbook - Approved CCTV enforcement devices (hardware) o Parking, bus lane and moving traffic enforcement o Cable of Clean Air and Low Emission Zones o Integrates with our notice processing software o Traffic monitoring and data gathering o White list - Civil enforcement officer mapping (software) o Real-time data o Management reporting o PCN hotspots o Redeploys patrolling officers - Annual Maintenance and support ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2b8d097e-8748-4d01-b162-82754b83b7c7 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Jul 2022 | | Submission deadline | 30 Mar 2022 | | Future notice date | Not specified | | Award date | 30 Mar 2022 | | Contract period | 31 Mar 2022 - 31 Mar 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £500,000 | | Lots value | Not specified | | Awards value | £500,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | PLYMOUTH CITY COUNCIL | | Locality | PLYMOUTH | | Post town | Plymouth | | Postcode | PL1 3BJ | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK4 Devon | | ITL 3 | TLK41 Plymouth | | Local authority | Plymouth | | Electoral ward | St Peter and the Waterfront | | Westminster constituency | Plymouth Sutton and Devonport | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | IMPERIAL CIVIL ENFORCEMENT SOLUTIONS | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services ### Codes - 63712400 - Parking services ## Release History - 12 Jul 2022 at 10:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2b8d097e-8748-4d01-b162-82754b83b7c7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/2b8d097e-8748-4d01-b162-82754b83b7c7 12th July 2022 - Awarded contract notice on Contracts Finder ## Notice URLs - http://www.plymouth.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-17acb62d-04bd-46fd-8529-1812f4d1fa78. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-17acb62d-04bd-46fd-8529-1812f4d1fa78.json.