---
title: "ISensorium Support & Maintenance"
ocid: "ocds-b5fd17-17c5e5b3-78cd-486c-9733-ed58fc8bccc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-17c5e5b3-78cd-486c-9733-ed58fc8bccc6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-17c5e5b3-78cd-486c-9733-ed58fc8bccc6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-17c5e5b3-78cd-486c-9733-ed58fc8bccc6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "D V L A"
published: "2017-09-08"
---

# ISensorium Support & Maintenance

Buyer: D V L A  
Current stage: Award  
OCID: ocds-b5fd17-17c5e5b3-78cd-486c-9733-ed58fc8bccc6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-17c5e5b3-78cd-486c-9733-ed58fc8bccc6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-17c5e5b3-78cd-486c-9733-ed58fc8bccc6.json)

## Summary

The procurement process involves the D V L A as the buying organisation, seeking a contract for "ISensorium Support & Maintenance" within the data network support services industry. This contract is located in Swansea, England, and has reached the Award stage. The contract was awarded on 8th September 2017, with a total value of £28,477. The contract period begins on 12th September 2017 and extends until 11th September 2018, while the procurement method utilised was a direct single tender action, applicable due to the circumstances set forth under the threshold regulations. The tender period closed on 6th September 2017.

This tender presents opportunities for small and medium-sized enterprises (SMEs) that can provide support and maintenance services related to data networks. Businesses with expertise in IT service management and those capable of offering comprehensive maintenance support packages would be well-positioned to compete in future tenders of a similar nature. Additionally, organisations providing technical support services or maintenance contracts could find this procurement relevant for future engagement with the D V L A or similar public entities.

## Notice

1 x GOLD maintenance support package This GOLD maintenance support package contains allowances for labour and travel costs, provides a DVLA Dedicated Free Phone Technical support helpline, , 2 Planned Preventative Maintenance visits, and guaranteed next day site attendance (office hours, Mon-Fri excluding Bank Holidays) to provide a measurable level of service. The contract will be for one year of support & maintenance service for the tool.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d401c412-3a5b-432a-a9a1-aec5762eb406 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2017 |
| Submission deadline | 6 Sep 2017 |
| Future notice date | Not specified |
| Award date | 7 Sep 2017 |
| Contract period | 11 Sep 2017 - 11 Sep 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,477 |
| Lots value | Not specified |
| Awards value | £28,477 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | D V L A |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 2BM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72315100 - Data network support services

## Release History

- 8 Sep 2017 at 14:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d401c412-3a5b-432a-a9a1-aec5762eb406

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d401c412-3a5b-432a-a9a1-aec5762eb406
  8th September 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-17c5e5b3-78cd-486c-9733-ed58fc8bccc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-17c5e5b3-78cd-486c-9733-ed58fc8bccc6.json.