--- title: "Consultancy support in relation to Primary Care 'Workflow Optimisation' Scheme" ocid: "ocds-b5fd17-17cdba19-d410-4266-86fc-a52e29b6c01e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-17cdba19-d410-4266-86fc-a52e29b6c01e" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-17cdba19-d410-4266-86fc-a52e29b6c01e.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-17cdba19-d410-4266-86fc-a52e29b6c01e.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS SHARED BUSINESS SERVICES" published: "2019-01-16" --- # Consultancy support in relation to Primary Care 'Workflow Optimisation' Scheme Buyer: NHS SHARED BUSINESS SERVICES Current stage: Tender OCID: ocds-b5fd17-17cdba19-d410-4266-86fc-a52e29b6c01e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-17cdba19-d410-4266-86fc-a52e29b6c01e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-17cdba19-d410-4266-86fc-a52e29b6c01e.json) ## Summary The NHS Shared Business Services is seeking consultancy support in relation to the Primary Care 'Workflow Optimisation' Scheme, focusing on enhancing the management of clinical correspondence within GP practices. This procurement falls under the category of business and management consultancy services, with an estimated contract value of £90,000. The tender is currently in the planning stage, with bids required to be submitted via the EU-Supply Portal by 12 noon on 7th January 2019. The contract period is set to commence on 28th January 2019 and will last until 27th January 2021, with services to be delivered in London, United Kingdom. This tender presents a significant opportunity for businesses specialising in consultancy services, particularly those with expertise in healthcare workflow management and administrative optimisation. Small and medium-sized enterprises (SMEs) and voluntary community sector enterprises (VCSEs) are encouraged to participate, as they may offer innovative solutions tailored to the challenges faced by GP practices in managing clinical correspondence effectively. Engaging in this contract could lead to enhanced visibility and growth within the healthcare sector, as well as the potential to contribute to the overarching goals of improving operational efficiency in primary care. ## Notice The 'Workflow Optimisation' scheme is one of the ways Brent CCG is continuing to support Primary Care practices in delivering the General Practice Forward View and the 10 High Impact Actions. This scheme looks at the 4th High Impact Action 'Productive Workflow' and looks at focusing on managing clinical correspondence more effectively, which will ultimately develop the GPs workforce administrative teams. The volume of clinical correspondence received by practices has increased over recent years and unfortunately appears to be continuing to increase. This is one of the contributing factors that is affecting clinical time and therefore, by managing correspondence and optimising workflow more efficiently and effectively we can look at delivering significant reductions where there are large amounts of correspondence reaching the GP's desks and have potential of 'releasing clinical time'. As specified in the GPFV, to release clinical time will involve time in training and developing the Practices workforce. Developing the workforce will not only help retain staff but also improve their job satisfaction. It is essential that this scheme ensures that the workflow is accurate and has overarching robust governance in place to support consistent coding/updating of medical records. Additional information: Potential Bidders, intending to participate through the procurement process are now invited to register an interest and access the procurement documents via the electronic procurement portal EU-Supply available at https://nhssbs.eu-supply.com. Once you have logged into the EU-Supply Portal, SEARCH FOR TENDER REFERENCE 33547 (Consultancy support in relation to Primary Care 'Workflow Optimisation' Scheme)**The DEADLINE for submissions of ITT responses for which Bids must be submitted through the EU-Supply Portal, is 12 noon on 7th January 2019**. Registration on EU-Supply is FREE and the attached EU-Supply - Quick User Guide will be helpful. If you need technical support on the EU-Supply Portal, please contact the EU-Supply Helpdesk on 0800 840 2050 or support@eu-supply.com. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/980c7783-06ac-406c-b45e-5534d012959a | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - ITQ | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Jan 2019 | | Submission deadline | 7 Jan 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 28 Jan 2019 - 27 Jan 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £90,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SHARED BUSINESS SERVICES | | Locality | SALFORD | | Post town | Manchester | | Postcode | M50 2UW | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Quays | | Westminster constituency | Salford | | Delivery location | TLI London | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services ### Codes - 79410000 - Business and management consultancy services - 85000000 - Health and social work services ## Release History - 16 Jan 2019 at 12:16 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/980c7783-06ac-406c-b45e-5534d012959a - 13 Dec 2018 at 10:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/980c7783-06ac-406c-b45e-5534d012959a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/980c7783-06ac-406c-b45e-5534d012959a 16th January 2019 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9e804350-808e-45cb-9183-5253cd034374 EU Supply User Guide - https://www.contractsfinder.service.gov.uk/Notice/Attachment/89c96175-faf9-4135-a614-981b9d0de361 EU Supply User Guide ## Notice URLs - https://nhssbs.eu-supply.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-17cdba19-d410-4266-86fc-a52e29b6c01e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-17cdba19-d410-4266-86fc-a52e29b6c01e.json.