---
title: "Norwich City Council: Norwich City Services Limited Insurance and Claims Management Programme 2021"
ocid: "ocds-b5fd17-17ee9b4a-d269-43b1-8fc9-01107d7eb2d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-17ee9b4a-d269-43b1-8fc9-01107d7eb2d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-17ee9b4a-d269-43b1-8fc9-01107d7eb2d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-17ee9b4a-d269-43b1-8fc9-01107d7eb2d0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CAMBRIDGESHIRE COUNTY COUNCIL INSURANCE IN PARTNERSHIP WITH MILTON KEYNES COUNCIL AND NORTHAMPTONSHIRE COUNTY COUNCIL ON BEHALF OF NORWICH CITY COUNCIL"
published: "2021-04-24"
---

# Norwich City Council: Norwich City Services Limited Insurance and Claims Management Programme 2021

Buyer: CAMBRIDGESHIRE COUNTY COUNCIL INSURANCE IN PARTNERSHIP WITH MILTON KEYNES COUNCIL AND NORTHAMPTONSHIRE COUNTY COUNCIL ON BEHALF OF NORWICH CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-17ee9b4a-d269-43b1-8fc9-01107d7eb2d0

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## Summary

The Norwich City Council is inviting tenders for its Norwich City Services Limited Insurance and Claims Management Programme 2021. This procurement, conducted through an open procedure, is aimed at providing essential insurance services, with an estimated contract value of £500,000. The tender period concluded on 11 December 2020, while the contract is set to commence on 1 April 2021 and last until 31 March 2024. The services are required in the East of England and cover various lots, including property and liability insurance, professional indemnity, and more.

This tender presents a significant opportunity for businesses in the insurance sector, particularly those specialising in property, liability, and claims management services. SMEs and established insurance firms are well-suited to compete, especially those with CHAS or LRQA accreditation, as these credentials are necessary to deliver the required services. By participating in this procurement, companies can expand their client base and gain valuable experience working with local government contracts.

## Notice

Please see OJEU Link below for full information for the breakdown of this opportunity. Cambridgeshire County Council Insurance in partnership with Milton Keynes Council and Northamptonshire County Council on behalf of Norwich City Council wishes to invite Tenders for the supply of services in respect of Norwich City Services Limited Insurance Programme and Claims Management Services 2021 as detailed within the tender documentation. Services previously provided to Norwich City Council by Norwich Norse are to be brought back in-house by Norwich City Council and provided via a wholly-owned company of the Council - Norwich City Services Limited. Services provided by Norwich Norse Environmental will be incorporated into Norwich City Services Limited from the 1 April, 2021, and those of Norwich Norse Building and NPS in April, 2022. Norwich City Services Limited, which came into being on the 9 June, 2020, will have its own insurance programme from the 1 April, 2021, noting that initially this will provide cover in respect of Environmental Services only. Norwich City Services Limited will be CHAS accredited www.chas.co.uk and Lloyd's Register Quality Assurance (LRQA) accredited. Arthur J Gallagher has been selected to assist in the tender of Norwich City Services Insurance Programme following the intention of bring these services into the new organisation. Please note that this does not stop other entities of Arthur J. Gallagher bidding from any of lots detailed in this notice. Insurance Brokers are not permitted to bid for this procurement. Please note that not all lots stated shall be awarded and the Authority reserves the right to award the lots as necessary and against the evaluation criteria stated in the documentation. Please note that any questions relating to the tender process should sent via the LGSS Procurement Portal and the messaging system provided within that e-tendering facility. The OJEU notice can be viewed at https://ted.europa.eu/udl?uri=TED:NOTICE:514754-2020:TEXT:EN:HTML Additional information: Lot 1 Norwich City Services Ltd: Property Insurance covering Material Damage, Business Interruption, Money Lot 2 Norwich City Services Ltd: Liability Insurance covering Employer's Liability, Public/Products Liability Lot 3 Norwich City Services Ltd: Professional Indemnity Insurance Lot 4 Norwich City Services Ltd: Crime Insurance Lot 5 Norwich City Services Ltd: Personal Accident Insurance Lot 6 Norwich City Services Ltd: Hired in Plant Insurance Lot 7 Norwich City Services Ltd: Computer Insurance Lot 8 Norwich City Services Ltd: Engineering Inspection Lot 9 Norwich City Services Ltd: Motor Fleet Insurance Lot 10 Norwich City Services Ltd: Package Insurance containing the following: Property Insurance covering Material Damage, Business Interruption, Money, Liability Insurance covering Employer's Liability, Public/Products Liability, Professional Indemnity Insurance, Crime Insurance, Personal Accident Insurance, Hired in Plant Insurance, Computer Insurance, Engineering Inspection Insurance, Motor Fleet Insurance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/333e254f-4df9-4b50-a5a5-dbe7f5b272bf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2021 |
| Submission deadline | 11 Dec 2020 |
| Future notice date | Not specified |
| Award date | 23 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | £898,214 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGESHIRE COUNTY COUNCIL INSURANCE IN PARTNERSHIP WITH MILTON KEYNES COUNCIL AND NORTHAMPTONSHIRE COUNTY COUNCIL ON BEHALF OF NORWICH CITY COUNCIL |
| Locality | CAMBRIDGE |
| Post town | Cambridge |
| Postcode | CB3 0AP |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Cambridge |
| Electoral ward | Castle |
| Westminster constituency | Cambridge |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | ASPEN INSURANCE; RISK MANAGEMENT PARTNERS; ZURICH INSURANCE PLC (UK BRANCH) T/A ZURICH MUNICIPAL |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66510000 - Insurance services

## Release History

- 24 Apr 2021 at 12:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/333e254f-4df9-4b50-a5a5-dbe7f5b272bf
- 16 Nov 2020 at 08:12 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3cca1fe3-284d-4463-8eec-a0db1a58729e
- 28 Oct 2020 at 09:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b080b995-a8df-4abb-8c64-764a0a799897

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/333e254f-4df9-4b50-a5a5-dbe7f5b272bf
  24th April 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/3cca1fe3-284d-4463-8eec-a0db1a58729e
  16th November 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b080b995-a8df-4abb-8c64-764a0a799897
  28th October 2020 - Opportunity notice on Contracts Finder
- https://ted.europa.eu/udl?uri=TED:NOTICE:514754-2020:TEXT:EN:HTML
  OJEU Link

## Notice URLs

- https://www.cambridgeshire.gov.uk

## Provenance

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