---
title: "English Heritage Email Services Provider Tender - AWARD"
ocid: "ocds-b5fd17-1810ff7d-e716-4aab-8d88-2e5c84adca2b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1810ff7d-e716-4aab-8d88-2e5c84adca2b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1810ff7d-e716-4aab-8d88-2e5c84adca2b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1810ff7d-e716-4aab-8d88-2e5c84adca2b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ENGLISH HERITAGE-MARKETING"
published: "2022-03-10"
---

# English Heritage Email Services Provider Tender - AWARD

Buyer: ENGLISH HERITAGE-MARKETING  
Current stage: Award  
OCID: ocds-b5fd17-1810ff7d-e716-4aab-8d88-2e5c84adca2b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1810ff7d-e716-4aab-8d88-2e5c84adca2b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1810ff7d-e716-4aab-8d88-2e5c84adca2b.json)

## Summary

The procurement process involves English Heritage-Marketing seeking an Email Services Provider through an open tender for services in the communications industry. The title of the tender is "English Heritage Email Services Provider Tender - AWARD", which has reached a complete status. The contract period is set to commence on 1st April 2022 and will run until 31st March 2023. The total value of the awarded contract amounts to £44,620, with the tender period having ended on 16th February 2022.

This opportunity offers significant potential for businesses in the digital marketing and communication sectors, particularly those that specialise in email marketing solutions. Companies that can demonstrate expertise in delivering sophisticated digital campaigns, including personalised and segmented email marketing, could be well-suited to compete. The project aims not only to enhance member engagement but also to increase revenue through strategic marketing efforts, making this an attractive venture for those able to provide innovative email services that align with the objectives of English Heritage.

## Notice

The provision of an email service provider is being led by Membership Marketing for membership retention, acquisition and CRM purposes. Other departments also currently use broadcast marketing; CRM and transactional emails to customers, including our online shop, holiday cottages, education, and travel trade; and their needs also need to be met. Our email marketing fits into a wider integrated campaign plan across the business (including direct mail, social media and content marketing, telemarketing and other offline comms) assisting us to achieve the following objectives: o Encouraging use of membership. o Increase Member engagement. o Bringing in additional revenue e.g. donations. o Win back lapsed Members. o Recruit new Members. o Increased site visits and attendance of events by Members and by visitors who have booked using SEE tickets or other non-Members. We are therefore looking to ensure that we have the best systems and tools in place to deliver sophisticated digital campaigns, including triggered, segmented and personalised mailings based on customer lifecycles, preferences and behaviours. Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in order to express interest and download documentation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d055d1a8-2de2-4ab7-88b2-d9571acaad37 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2022 |
| Submission deadline | 16 Feb 2022 |
| Future notice date | Not specified |
| Award date | 9 Mar 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £46,000 |
| Lots value | Not specified |
| Awards value | £44,620 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ENGLISH HERITAGE-MARKETING |
| Locality | WILTSHIRE |
| Post town | Swindon |
| Postcode | SN2 2EH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Mannington and Western |
| Westminster constituency | Swindon South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DOTDIGITAL GROUP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48811000 - E-mail system

## Release History

- 10 Mar 2022 at 11:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d055d1a8-2de2-4ab7-88b2-d9571acaad37

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d055d1a8-2de2-4ab7-88b2-d9571acaad37
  10th March 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/english-heritage/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1810ff7d-e716-4aab-8d88-2e5c84adca2b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1810ff7d-e716-4aab-8d88-2e5c84adca2b.json.