--- title: "Experts by Experience" ocid: "ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab.json" source: "Contracts Finder" current_stage: "Award" buyer: "CARE QUALITY COMMISSION" published: "2026-04-07" --- # Experts by Experience Buyer: CARE QUALITY COMMISSION Current stage: Award OCID: ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab.json) ## Summary The "Experts by Experience" procurement process by the Care Quality Commission (CQC) has reached the Award stage as of 7 April 2026. The CQC, based in Newcastle upon Tyne, is the independent regulator of health and social care in England, focusing on ensuring high-quality service standards. The contract involves services categorized under the supply of personnel and health and social work. The procurement, conducted through a selective method using a restricted procedure, had a tender period ending on 3 April 2025. This process involves two lots: one for assisting with regulatory activities using experts with lived experience and the other for expanding the public engagement network. The contract spans from 1 April 2026 to 31 March 2029. This tender offers substantial opportunities for businesses specialising in personnel services and healthcare as well as social care consultancy, particularly for those with a focus on regulatory support and public engagement initiatives. Small to medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, highlighting potential growth areas in regulatory consultancy and community involvement activities. Companies like Choice Support and National Voices are examples of suppliers that fit the tender's requirements, indicating that businesses with expertise in public sector engagement and healthcare consultancy are well-suited to compete. ## Notice The Care Quality Commission (CQC) is the independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services and publish what we find. Where we find poor care, we will use our powers to take action. CQC has a legal duty under the Health and Social Care Act to involve people in the way it works. The Health and Social Care Act 2008, specifies that CQC can 'arrange for any of its functions to be exercised by, or with the assistance of, service users and carers'. The Experts by Experience contracts are key mechanisms used by CQC to achieve this. Lot 1 CQC Experts by Experience Services: this lot is for support to regulatory activity conducted by subject matter experts with lived experience of specific healthcare or social care needs. Lot 2 CQC Public Engagement Network: this lot is for developing and maintaining and expanding the public engagement network and organising related events. Contract Reference: CQC EPS 102 Updated 07.04.2026 Correction in the original notice Section name: More information The following attachments have been added: 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 1 Contract Final v1 00_Redacted 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 1 Schedules Final v1 00_Redacted 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 2 Contract Final v1 00_Redacted 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 2 Schedules Final v1 00_Redacted Additional information: Previous notice about this procurement https://www.contractsfinder.service.gov.uk/Notice/27d41508-d1b7-4d5f-9cac-ce6b17134a08 Published date: 21 February 2025 For further details for each awarded lot, please use the link to the Find a Tender Service Contract Award Notice: https://www.find-tender.service.gov.uk/Notice/031156-2026 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b919c848-f2ed-45c0-8713-31683860f108 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Apr 2026 | | Submission deadline | 3 Apr 2025 | | Future notice date | Not specified | | Award date | 26 Mar 2026 | | Contract period | 31 Mar 2026 - 31 Mar 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £10,000,000 | | Lots value | Not specified | | Awards value | £8,742,856 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CARE QUALITY COMMISSION | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE1 4PA | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Monument | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 2 | | Supplier names | CHOICE SUPPORT; NATIONAL VOICES | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services ### Codes - 79400000 - Business and management consultancy and related services - 79620000 - Supply services of personnel including temporary staff - 85000000 - Health and social work services ## Release History - 7 Apr 2026 at 14:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b919c848-f2ed-45c0-8713-31683860f108 - 2 Apr 2026 at 16:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/887e5f1d-5263-4d01-a0c6-5d3b51214d08 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b919c848-f2ed-45c0-8713-31683860f108 7th April 2026 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/887e5f1d-5263-4d01-a0c6-5d3b51214d08 2nd April 2026 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/d74d7064-e987-4934-b85d-71dc6fa9516d 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 2 Contract Final v1 00_Redacted - https://www.contractsfinder.service.gov.uk/Notice/Attachment/fa1b745b-da92-45fe-9ed5-87324102a7ad 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 2 Schedules Final v1 00_Redacted - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9c109461-61c5-4a18-a8de-1a029dde2969 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 1 Contract Final v1 00_Redacted - https://www.contractsfinder.service.gov.uk/Notice/Attachment/fe023201-f043-4a97-844a-8ba5d621568f 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 1 Schedules Final v1 00_Redacted ## Notice URLs - https://www.contractsfinder.service.gov.uk/Notice/27d41508-d1b7-4d5f-9cac-ce6b17134a08 - https://www.find-tender.service.gov.uk/Notice/031156-2026 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab.json.