---
title: "Digital Usability Testing"
ocid: "ocds-b5fd17-18159512-890c-4be5-8f93-7a24cac52163"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-18159512-890c-4be5-8f93-7a24cac52163"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-18159512-890c-4be5-8f93-7a24cac52163.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-18159512-890c-4be5-8f93-7a24cac52163.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MONEY AND PENSIONS SERVICE"
published: "2022-03-23"
---

# Digital Usability Testing

Buyer: MONEY AND PENSIONS SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-18159512-890c-4be5-8f93-7a24cac52163

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-18159512-890c-4be5-8f93-7a24cac52163)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-18159512-890c-4be5-8f93-7a24cac52163.json)

## Summary

The procurement process involves the Money and Pensions Service, which is situated at 120 Holborn, London, England. The project titled "Digital Usability Testing" falls under the research services category and has a total contract value of £68,350. The tender was awarded following a selective procurement method utilising a call-off from a framework agreement. The contract period commenced on 21st March 2022 and concludes on 20th May 2022, with the tender period closing on 23rd February 2022.

This opportunity presents a significant prospect for businesses specialising in user research and digital testing services, particularly those that are small and medium enterprises (SMEs). Firms with expertise in recruiting research participants and conducting usability studies would be well-positioned to compete for similar contracts in the future. Given the increasing emphasis on user experience in digital services, businesses in this sector can expect potential growth through engagements with public sector organisations keen on evaluating and enhancing their digital offerings.

## Notice

The award of a contract to to recruit participants, carry out user research and provide recommendations from digital user testing in a London-based lab in March 2022, to support the development of two MaPS propositions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/549f7094-0f77-46d4-a58c-daa9cb2fa487 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2022 |
| Submission deadline | 23 Feb 2022 |
| Future notice date | Not specified |
| Award date | 14 Mar 2022 |
| Contract period | 21 Mar 2022 - 20 May 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £68,350 |
| Lots value | Not specified |
| Awards value | £68,350 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MONEY AND PENSIONS SERVICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1N 2TD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Holborn & Covent Garden |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WEB USABILITY |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 23 Mar 2022 at 15:50 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/549f7094-0f77-46d4-a58c-daa9cb2fa487
- 23 Mar 2022 at 15:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/549f7094-0f77-46d4-a58c-daa9cb2fa487

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/549f7094-0f77-46d4-a58c-daa9cb2fa487
  23rd March 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-18159512-890c-4be5-8f93-7a24cac52163. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-18159512-890c-4be5-8f93-7a24cac52163.json.