---
title: "FS430639 - Migration of Telephony Services"
ocid: "ocds-b5fd17-1819b57c-a79d-4211-ada1-df9141eff7c0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1819b57c-a79d-4211-ada1-df9141eff7c0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1819b57c-a79d-4211-ada1-df9141eff7c0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1819b57c-a79d-4211-ada1-df9141eff7c0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE FOOD STANDARDS AGENCY"
published: "2020-12-01"
---

# FS430639 - Migration of Telephony Services

Buyer: THE FOOD STANDARDS AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-1819b57c-a79d-4211-ada1-df9141eff7c0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1819b57c-a79d-4211-ada1-df9141eff7c0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1819b57c-a79d-4211-ada1-df9141eff7c0.json)

## Summary

The Food Standards Agency has completed the procurement process for the project titled "FS430639 - Migration of Telephony Services," which falls under the IT services sector, specifically software development and support. The tender was initiated through a selective procurement method, with a contract value of £50,000. The procurement took place in Yorkshire and the Humber with the tender period concluding on 22 October 2020. The awarded contract is scheduled to run from 22 October 2020 until 22 October 2022.

This tender presents significant opportunities for businesses, particularly those specialising in IT services, software development, and telephony solutions. Small and medium-sized enterprises (SMEs) would find themselves well-positioned to compete, given their ability to offer specialized and flexible services tailored to the needs of the Food Standards Agency. Companies like Symity Ltd, which has successfully secured the contract, highlight the potential for growth in this sector, particularly for innovators ready to embrace new technologies such as Microsoft Teams solutions.

## Notice

Support and Migration of current telephony service to Microsoft Teams solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c488f7bd-e796-49d7-b3f7-2f87d08c5781 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Dec 2020 |
| Submission deadline | 21 Oct 2020 |
| Future notice date | Not specified |
| Award date | 21 Oct 2020 |
| Contract period | 21 Oct 2020 - 22 Oct 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE FOOD STANDARDS AGENCY |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 7PR |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Guildhall |
| Westminster constituency | York Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYMITY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Dec 2020 at 10:27 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c488f7bd-e796-49d7-b3f7-2f87d08c5781
- 1 Dec 2020 at 09:51 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c488f7bd-e796-49d7-b3f7-2f87d08c5781
- 25 Nov 2020 at 10:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c488f7bd-e796-49d7-b3f7-2f87d08c5781

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c488f7bd-e796-49d7-b3f7-2f87d08c5781
  1st December 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8e192e4d-97fa-4a31-a31b-63d7128ca28b
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b48b52b4-e0e6-473c-893c-102b093610a8
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1819b57c-a79d-4211-ada1-df9141eff7c0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1819b57c-a79d-4211-ada1-df9141eff7c0.json.