--- title: "GB-London: 001839 Web Discovery Project" ocid: "ocds-b5fd17-18210954-97b8-4bd8-a7cd-f2b243467197" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-18210954-97b8-4bd8-a7cd-f2b243467197" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-18210954-97b8-4bd8-a7cd-f2b243467197.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-18210954-97b8-4bd8-a7cd-f2b243467197.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BRITISH LIBRARY" published: "2022-01-28" --- # GB-London: 001839 Web Discovery Project Buyer: BRITISH LIBRARY Current stage: Tender OCID: ocds-b5fd17-18210954-97b8-4bd8-a7cd-f2b243467197 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-18210954-97b8-4bd8-a7cd-f2b243467197) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-18210954-97b8-4bd8-a7cd-f2b243467197.json) ## Summary The British Library is currently seeking proposals for the "Web Discovery Project" aimed at enhancing the digital experience it offers to users. This tender falls within the research services category and is located in London, with the end of the tender period set for 21 February 2022. Bidders are invited to engage in a fundamental discovery process that assesses the current state of the British Library’s web services, culminating in actionable recommendations. The total contract value is estimated between £50,000 and £100,000, with the contract period expected to run from 21 March 2022 to 1 August 2022. This procurement is being conducted through an open procedure, allowing a wide range of organisations to participate. This opportunity presents a significant avenue for growth, particularly for small and medium enterprises (SMEs) that can showcase expertise in user experience research, web services strategy, and digital transformation. Businesses well-suited to compete may include those specialising in digital consultancy, UX design, and research methodologies related to web services. This project not only allows for the enhancement of public digital services but also offers a chance for SMEs to establish long-term partnerships with a prominent cultural institution. ## Notice As we look to the future, the British Library wants to develop a shared vision and actionable strategy to improve the quality of experience for our users, ensuring our future web provision meets the needs and interests of our audiences and supports our corporate objectives. This tender is intended to support us in the first step in that process. We are seeking to commission a partner to work with us to carry out a discovery process and: -Build a shared understanding of the current state and performance of our web offer in meeting user needs, across a range of key metrics -Support the stakeholders and build their understanding of: oKey aspects of current best practice in the design and management of web services. oThe nature and scale of opportunity for the British Library, both to improve the offer and increase our effectiveness. -Agree a mandate for change and high-level, actionable recommendations, both short and long term to improve the digital experience for our users. This is a foundational piece of work that should both educate and inspire the stakeholders, support them to develop an ambitious but practical vision and give them the confidence to move forwards. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2d6b49ce-70a8-48f9-b74e-75b905bbf240 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Jan 2022 | | Submission deadline | 21 Feb 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 21 Mar 2022 - 1 Aug 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BRITISH LIBRARY | | Locality | LONDON | | Post town | North West London | | Postcode | NW1 2DB | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | St Pancras & Somers Town | | Westminster constituency | Holborn and St Pancras | | Delivery location | TLI London | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73110000 - Research services ## Release History - 28 Jan 2022 at 16:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2d6b49ce-70a8-48f9-b74e-75b905bbf240 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/2d6b49ce-70a8-48f9-b74e-75b905bbf240 28th January 2022 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-GB-London:-001839-Web-Discovery-Project/NJTE8R7VPQ Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-18210954-97b8-4bd8-a7cd-f2b243467197. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-18210954-97b8-4bd8-a7cd-f2b243467197.json.