--- title: "Support and Maintenenace Services for ICT Infrastucture 2018122 BT" ocid: "ocds-b5fd17-18226817-1a3c-46e6-ab14-648840637304" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-18226817-1a3c-46e6-ab14-648840637304" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-18226817-1a3c-46e6-ab14-648840637304.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-18226817-1a3c-46e6-ab14-648840637304.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WEST LONDON NHS TRUST" published: "2018-10-14" --- # Support and Maintenenace Services for ICT Infrastucture 2018122 BT Buyer: WEST LONDON NHS TRUST Current stage: Tender OCID: ocds-b5fd17-18226817-1a3c-46e6-ab14-648840637304 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-18226817-1a3c-46e6-ab14-648840637304) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-18226817-1a3c-46e6-ab14-648840637304.json) ## Summary West London NHS Trust is initiating a tender for "Support and Maintenance Services for ICT Infrastructure," aimed at providing essential support for their diverse ICT systems, including telephony, networking, and backup services. This tender is classified under the CPV code for maintenance and repair of IT equipment and is located in London and the South East of the United Kingdom. The tender period closes at midday on 16th November 2018, with a bidders' information day scheduled for 25th October at Broadmoor Hospital. The potential contract spans three years, starting from 1st February 2019, with options for two one-year extensions. This procurement presents substantial opportunities for businesses in the information technology and consultancy sectors, particularly those specialising in the maintenance and repair of IT systems. Small and medium-sized enterprises (SMEs) looking to expand their portfolio in public contracts would be well-positioned to compete for this contract. Suppliers who can provide comprehensive ICT services, including the supply of hardware, software, and professional support, will find this tender particularly relevant for their growth prospects. ## Notice West London NHS Trust (the Trust) is one of the most diverse providers of NHS mental health and community services in the UK, providing care and treatment for around 62,570 people each year. The Trust employs around 3,560 staff and serves a local population of around 700,000 people. The Trust operates from an extensive range of premises throughout West London and including Broadmoor Hospital in Berkshire, one of only three high secure mental health hospitals in England, The Trust now wishes to appoint a suitably qualified supplier to provide support and maintenance services for a range of ICT infrastructure including but not limited to, Mitel telephony and associated applications, fixed and wireless networking, firewalls, storage and backup, CCTV, Cisco UCS and VMWare. In addition to support and maintenance the contract will enable the supply of additional equipment on a call off basis, including hardware, software and licenses across the scope of the contract. Following an onboarding period, the contract will be for an initial three years duration with two optional 1-year extensions. A bidders' information day has been arranged from 10:30 on Thursday 25th October 2018 at Broadmoor Hospital in Berkshire. Bidders who are interested in attending the information day, need to confirm their attendance through the portal providing names and job titles of a maximum of two attendees. This tender will be closing at Midday on 16th November 2018. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc8e8ac7-77a9-4ac3-9368-3773d1dcbb04 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Oct 2018 | | Submission deadline | 16 Nov 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Feb 2019 - 1 Feb 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST LONDON NHS TRUST | | Additional buyers | WEST LONDON MENTAL HEALTH NHS TRUST | | Locality | SOUTHALL | | Post town | Southall | | Postcode | UB2 4SD | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI73 Ealing | | Local authority | Ealing | | Electoral ward | Norwood Green | | Westminster constituency | Ealing Southall | | Delivery location | TLI London, TLJ South East (England) | ## CPV Codes ### Divisions - 50 - Repair and maintenance services - 72 - IT services: consulting, software development, Internet and support ### Codes - 50312600 - Maintenance and repair of information technology equipment - 50312610 - Maintenance of information technology equipment - 50312620 - Repair of information technology equipment - 72220000 - Systems and technical consultancy services - 72267100 - Maintenance of information technology software ## Release History - 14 Oct 2018 at 18:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fc8e8ac7-77a9-4ac3-9368-3773d1dcbb04 - 12 Oct 2018 at 12:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7c62036e-2602-4a76-93f7-b02548a1bf31 - 12 Oct 2018 at 11:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6a5fea18-4f98-4b43-8efc-881137aa9a53 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fc8e8ac7-77a9-4ac3-9368-3773d1dcbb04 14th October 2018 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/7c62036e-2602-4a76-93f7-b02548a1bf31 12th October 2018 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/6a5fea18-4f98-4b43-8efc-881137aa9a53 12th October 2018 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.westlondon.nhs.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-18226817-1a3c-46e6-ab14-648840637304. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-18226817-1a3c-46e6-ab14-648840637304.json.