---
title: "Provision of Pure Storage Support, Maintenance and Hardware Refresh"
ocid: "ocds-b5fd17-182c2338-2def-4054-b860-4d979b91bc4a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-182c2338-2def-4054-b860-4d979b91bc4a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-182c2338-2def-4054-b860-4d979b91bc4a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-182c2338-2def-4054-b860-4d979b91bc4a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2024-01-29"
---

# Provision of Pure Storage Support, Maintenance and Hardware Refresh

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-182c2338-2def-4054-b860-4d979b91bc4a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-182c2338-2def-4054-b860-4d979b91bc4a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-182c2338-2def-4054-b860-4d979b91bc4a.json)

## Summary

The Crown Commercial Service has awarded a contract for the provision of next business day 24/7 Pure Storage FlashArray support and maintenance, inclusive of a hardware refresh under the Forever Flash "Free Every Three" program. The contract, with a value of £89,803.71, was awarded to PHOENIX SOFTWARE LIMITED. The procurement method used was selective, involving call-off from a dynamic purchasing system. The contract period spans from 15th January 2024 to 14th January 2027, with the tender period ending on 15th December 2023. The contract is suitable for businesses operating in the goods category, with delivery addresses across various regions in the United Kingdom.

This contract presents an opportunity for businesses specialising in hardware support and maintenance to provide services to the No10 ICTS. Companies with expertise in Pure Storage solutions and those capable of offering round-the-clock support would be well-suited to compete for this contract. The procurement process, conducted by the Crown Commercial Service, has now reached the award stage, indicating a closed tendering process. Understanding the unique requirements of the Pure Storage FlashArray technology and having the capacity to support hardware refresh activities are key factors for businesses looking to engage and thrive in this contracting opportunity.

## Notice

The provision of next business day 24/7 Pure Storage FlashArray support and maintenance to No10 ICTS for 3 years, including a hardware refresh under the Forever Flash "Free Every Three" program.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3d37dfde-06ea-46b7-803e-378cc7f88418 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2024 |
| Submission deadline | 15 Dec 2023 |
| Future notice date | Not specified |
| Award date | 22 Jan 2024 |
| Contract period | 15 Jan 2024 - 14 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £89,803 |
| Lots value | Not specified |
| Awards value | £89,803 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

### Codes

- 44316400 - Hardware

## Release History

- 29 Jan 2024 at 14:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3d37dfde-06ea-46b7-803e-378cc7f88418

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3d37dfde-06ea-46b7-803e-378cc7f88418
  29th January 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2bcede86-8f37-4f4c-a352-163b6c4537f9
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/50785dcf-087d-43c7-bace-7aa210564e40

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-182c2338-2def-4054-b860-4d979b91bc4a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-182c2338-2def-4054-b860-4d979b91bc4a.json.