---
title: "Wellbeing Support for former HMRC colleagues"
ocid: "ocds-b5fd17-18a9a3fb-be0e-4216-9002-3e96f148a000"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-18a9a3fb-be0e-4216-9002-3e96f148a000"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-18a9a3fb-be0e-4216-9002-3e96f148a000.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-18a9a3fb-be0e-4216-9002-3e96f148a000.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M Revenue & Customs"
published: "2026-09-04"
---

# Wellbeing Support for former HMRC colleagues

Buyer: H M Revenue & Customs  
Current stage: Award  
OCID: ocds-b5fd17-18a9a3fb-be0e-4216-9002-3e96f148a000

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## Summary

HM Revenue & Customs procured wellbeing support services for former HMRC colleagues, including people whose wellbeing has been affected by their role within HMRC. The service includes access to wellbeing support, a 24/7 helpline and counselling where clinically appropriate. This is a health services requirement, classified under CPV 85100000, delivered across the United Kingdom. The buyer is HM Revenue & Customs, based in London. The requirement is suitable for small and medium-sized enterprises. It is focused on supporting a defined former-employee community, so relevant providers are organisations able to deliver confidential, accessible and responsive employee wellbeing services at national UK level.

The procurement has been awarded and is complete. HM Revenue & Customs used a direct award short-form route. The award was made to Vita Health Solutions Limited on 3 September 2026, at a value of up to £50,000 excluding VAT. The contract runs from 3 September 2026 to 22 May 2027, with an option to extend for up to 12 months. The tender submission deadline was 2 September 2026 at 3pm. Vita Health Solutions Limited is the selected supplier. The award covers the full wellbeing support service, including the 24/7 helpline and clinically appropriate counselling, rather than separate lots or separately awarded elements.

This award indicates demand from HM Revenue & Customs for a specialist wellbeing provider able to support former public-sector employees, including people affected by their previous work. A credible competitor for a future requirement would need the operational capacity to provide a dependable 24/7 helpline across the UK, alongside counselling delivered when clinically appropriate. It would also need robust arrangements for confidentiality, safeguarding, triage, referral and consistent service delivery to a dispersed user group. The opportunity is relevant to established employee assistance, occupational wellbeing, counselling and wider health-support providers, as well as smaller businesses with the clinical expertise, governance and delivery partnerships needed to provide a complete service.

## Notice

HM Revenue & Customs has awarded a contract for the provision of wellbeing support services to former HMRC colleagues, including individuals whose wellbeing has been affected by their role within HMRC. The service provides access to wellbeing support, including a 24/7 helpline and counselling services where clinically appropriate. Contract Value: Up to PS50,000 excluding VAT. Contract Term: 3 September 2026 to 22 May 2027, with an option to extend for up to 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1255ac52-66ce-4f7d-a7ec-601815edbf9a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award - Short Form |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Sep 2026 |
| Contract period | 3 Sep 2026 - 22 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M Revenue & Customs |
| Locality | LONDON |
| Postcode area | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Vita Health Solutions Ltd |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 4 Sep 2026 at 12:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1255ac52-66ce-4f7d-a7ec-601815edbf9a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1255ac52-66ce-4f7d-a7ec-601815edbf9a
  4th September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-18a9a3fb-be0e-4216-9002-3e96f148a000. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-18a9a3fb-be0e-4216-9002-3e96f148a000.json.