---
title: "SIAM Operating Model Design"
ocid: "ocds-b5fd17-18fb5f41-0e7e-4f47-8be2-67f46d25b12a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-18fb5f41-0e7e-4f47-8be2-67f46d25b12a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-18fb5f41-0e7e-4f47-8be2-67f46d25b12a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-18fb5f41-0e7e-4f47-8be2-67f46d25b12a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2019-04-11"
---

# SIAM Operating Model Design

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-18fb5f41-0e7e-4f47-8be2-67f46d25b12a

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## Summary

The procurement process for the "SIAM Operating Model Design" project has been managed by the Care Quality Commission (CQC), located in London, England. This tender falls under the IT services industry category and was conducted via a selective procurement method, specifically as a call-off from a framework agreement. The tender period concluded on 21 December 2018, while the contract period ran from 21 January 2019 to 19 April 2019. The total value of the awarded contract is £87,000, with a specific focus on undertaking an IT Operating Model assessment and redesign tailored to CQC's unique requirements.

This tender represents an opportunity for businesses specialised in IT consulting, software development, and support services, particularly small and medium-sized enterprises (SMEs). Firms that can provide innovative solutions for IT operating model assessments and redesigns may find a conducive environment to demonstrate their capabilities. By engaging with the CQC’s requirements, businesses can position themselves to expand their portfolio and harness the value of working with a regulatory body that demands high-quality service delivery.

## Notice

FSP Withdrawal Partner - Undertake an IT Operating Model assessment and redesign by: * Understanding the scope, scale and complexity of CQC requirements as compared with the Mozaic standard services framework to determine any requirements that make CQC IT unique * Understanding the capability, maturity, cost and performance of CQC's current delivery * Agreeing key principles to underpin the target operating model * Analysing options around key decisions to include: o Whether unique requirements remain valid o Where services are best delivered by the internal teams or where benefit would be achieved through sourcing from the market o Where services are best delivered within region or specific business function or where they are best standardised and delivered from a central capability o The level of disaggregation and best style of delivery for sourced services, to include where competitive tension might be introduced, the number and scope of suppliers to be procured in any service area, and where true commoditised services can be introduced * Identifying key measures to determine the value of the benefits for each option, covering both financial and performance metrics * Agreeing the revised target operating model (TOM) to form the basis of the case for change * Understanding the portfolio of change and developing a high-level road map for implementation of the TOM and other potential investments * Refining and baselining the TOM, delivery plan

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/97f3ec04-6313-46fd-81c0-a3d69988a7b1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2019 |
| Submission deadline | 21 Dec 2018 |
| Future notice date | Not specified |
| Award date | 3 Jan 2019 |
| Contract period | 21 Jan 2019 - 19 Apr 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £72,500 |
| Lots value | Not specified |
| Awards value | £87,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOZAIC SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Apr 2019 at 15:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/97f3ec04-6313-46fd-81c0-a3d69988a7b1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/97f3ec04-6313-46fd-81c0-a3d69988a7b1
  11th April 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d255b67d-c212-43be-9af2-827c3fbfd1d6
  CQC PSO 191

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-18fb5f41-0e7e-4f47-8be2-67f46d25b12a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-18fb5f41-0e7e-4f47-8be2-67f46d25b12a.json.
