---
title: "Customer Relationship Management (CRM) support"
ocid: "ocds-b5fd17-190b4584-1ac9-4fa5-9b24-7e161e9e87c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-190b4584-1ac9-4fa5-9b24-7e161e9e87c8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-190b4584-1ac9-4fa5-9b24-7e161e9e87c8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-190b4584-1ac9-4fa5-9b24-7e161e9e87c8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CORNWALL COUNCIL"
published: "2024-03-28"
---

# Customer Relationship Management (CRM) support

Buyer: CORNWALL COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-190b4584-1ac9-4fa5-9b24-7e161e9e87c8

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## Summary

The Cornwall Council has awarded a contract for Customer Relationship Management (CRM) support to Boxxe Limited. The contract, valued at £76,188, involves providing software package and information systems services. The procurement process, initiated as a tender, has been successfully completed, with the contract period starting on April 1, 2024, and ending on March 31, 2025. The tender deadline was March 7, 2024, and the contract was awarded on the same date.

This contract presents opportunities for businesses involved in software and information systems services to engage with Cornwall Council. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are particularly well-suited to compete for this contract. Businesses interested in providing CRM database support should consider engaging with Cornwall Council for potential future tenders in this sector.

## Notice

Support for CRM database

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6d3abf61-d45a-4a45-a658-ea8770c48288 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Mar 2024 |
| Submission deadline | 7 Mar 2024 |
| Future notice date | Not specified |
| Award date | 7 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £76,188 |
| Lots value | Not specified |
| Awards value | £76,188 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORNWALL COUNCIL |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3AY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK3 Cornwall and Isles of Scilly |
| ITL 3 | TLK30 Cornwall and Isles of Scilly |
| Local authority | Cornwall |
| Electoral ward | Truro Boscawen & Redannick |
| Westminster constituency | Truro and Falmouth |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOXXE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 28 Mar 2024 at 07:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6d3abf61-d45a-4a45-a658-ea8770c48288

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6d3abf61-d45a-4a45-a658-ea8770c48288
  28th March 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.cornwall.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-190b4584-1ac9-4fa5-9b24-7e161e9e87c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-190b4584-1ac9-4fa5-9b24-7e161e9e87c8.json.