---
title: "Complaints Training for Adults and Health staff"
ocid: "ocds-b5fd17-1917eaea-2748-4142-8b18-39ff1887fd66"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1917eaea-2748-4142-8b18-39ff1887fd66"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1917eaea-2748-4142-8b18-39ff1887fd66.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1917eaea-2748-4142-8b18-39ff1887fd66.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEEDS CITY COUNCIL"
published: "2020-03-24"
---

# Complaints Training for Adults and Health staff

Buyer: LEEDS CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-1917eaea-2748-4142-8b18-39ff1887fd66

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## Summary

The Leeds City Council has completed a procurement process titled "Complaints Training for Adults and Health staff". This contract falls under the education and training services category, with a total value of £80,000. The procurement method used was a selective or restricted procedure, with the tender period closing on 20 October 2019. The contract period commenced on 25 October 2019 and will continue until 24 October 2024, with the associated project being executed in the Yorkshire and the Humber region of the United Kingdom.

This tender presents a significant opportunity for businesses specialising in training and education, particularly those with expertise in complaints management within health services. Companies capable of delivering tailored training solutions that enhance the skills of health staff would be well-suited to engage in similar future tenders. Larger training organisations may find this particularly relevant, given the scale of the contract and the duration over which the services are to be provided.

## Notice

Complaints Training for Adults and Health staff

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fd9ae70d-b49c-4691-8277-bb80545cbdc4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2020 |
| Submission deadline | 20 Oct 2019 |
| Future notice date | Not specified |
| Award date | 23 Oct 2019 |
| Contract period | 24 Oct 2019 - 24 Oct 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £80,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEEDS CITY COUNCIL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 1UR |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AKD SOLUTIONS |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 24 Mar 2020 at 10:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fd9ae70d-b49c-4691-8277-bb80545cbdc4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fd9ae70d-b49c-4691-8277-bb80545cbdc4
  24th March 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.leeds.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1917eaea-2748-4142-8b18-39ff1887fd66. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1917eaea-2748-4142-8b18-39ff1887fd66.json.