--- title: "GB-Leeds: LAU Integrated CRM System" ocid: "ocds-b5fd17-191e4f89-37e1-474d-80e0-574fd5a7b412" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-191e4f89-37e1-474d-80e0-574fd5a7b412" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-191e4f89-37e1-474d-80e0-574fd5a7b412.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-191e4f89-37e1-474d-80e0-574fd5a7b412.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LEEDS ARTS UNIVERSITY" published: "2024-12-19" --- # GB-Leeds: LAU Integrated CRM System Buyer: LEEDS ARTS UNIVERSITY Current stage: Tender OCID: ocds-b5fd17-191e4f89-37e1-474d-80e0-574fd5a7b412 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-191e4f89-37e1-474d-80e0-574fd5a7b412) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-191e4f89-37e1-474d-80e0-574fd5a7b412.json) ## Summary Leeds Arts University is currently in the tender stage for the procurement of an integrated Customer Relationship Management (CRM) system. This tender, titled "GB-Leeds: LAU Integrated CRM System," falls under the industry category of Customer Relation Management software development services (CPV 72212445). The procurement method is an open procedure with bids to be submitted via the Delta e-tendering portal. The final deadline for full bid submissions is 31 January 2025 at 16:00, with the contract period expected to run from 1 July 2025 to 30 June 2029. This tender is open to various delivery locations worldwide, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom. The estimated value for this contract ranges from £100,000 to £500,000. This tender presents significant business growth opportunities, particularly for small or medium enterprises (SMEs) specialising in CRM software development and implementation. The procurement process is designed to be inclusive, allowing economic operators with the relevant expertise to compete based on the outlined criteria. Successful companies will gain a prestigious client in Leeds Arts University, potentially enhancing their market reputation and opening doors to further contracts within the education sector and beyond. SMEs with a robust delivery and support system for CRM solutions are well-positioned to leverage this opportunity to expand their service offerings and establish long-term relationships with the University and other similar institutions. ## Notice Leeds Arts University (LAU) wishes to Contract for the provision of an integrated CRM system, bids must be submitted via the Delta e tendering portal on the link provided in the notice, by the stated deadline. For the avoidance of doubt, the deadline for expressions of interest is the final deadline for full bid submissions, bids will not be accepted after the end date stated 31/01/2025 by 16:00 - see the ITT documents (in Delta) for the full details including evaluation criteria. The University reserves the right to not proceed to Contract, or to cancel the Tender & will incur no Liability in doing so. This Procurement is a below threshold Open procedure. LAU is not responsible for any bid costs under any circumstances. Additional information: **The deadline stated in this notice (deadline for expressions of interest) is the deadline for the return of fully completed bids which must be submitted via Delta,(via the respond link below), the bid deadline is by 16:00 on the 31st January 2025.** Bidders should allow sufficient time to upload their bid. The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. The deadline stated above is the final deadline for full bid submission. Note this is a below threshold procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9c755023-7f8c-4d41-a089-341c2f309f02 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Dec 2024 | | Submission deadline | 31 Jan 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Jun 2025 - 30 Jun 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LEEDS ARTS UNIVERSITY | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS2 9AQ | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Little London & Woodhouse | | Westminster constituency | Leeds Central and Headingley | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48445000 - Customer Relation Management software package - 72212445 - Customer Relation Management software development services ## Release History - 19 Dec 2024 at 16:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9c755023-7f8c-4d41-a089-341c2f309f02 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9c755023-7f8c-4d41-a089-341c2f309f02 19th December 2024 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-GB-Leeds:-LAU-Integrated-CRM-System/23588X963G Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-191e4f89-37e1-474d-80e0-574fd5a7b412. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-191e4f89-37e1-474d-80e0-574fd5a7b412.json.