---
title: "Independent Persons Service for City of York Council Children's Social Care Complaints Procedure"
ocid: "ocds-b5fd17-192c95f8-a725-48d6-a14c-20da982dd15b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-192c95f8-a725-48d6-a14c-20da982dd15b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-192c95f8-a725-48d6-a14c-20da982dd15b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-192c95f8-a725-48d6-a14c-20da982dd15b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CITY OF YORK COUNCIL"
published: "2023-10-10"
---

# Independent Persons Service for City of York Council Children's Social Care Complaints Procedure

Buyer: CITY OF YORK COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-192c95f8-a725-48d6-a14c-20da982dd15b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-192c95f8-a725-48d6-a14c-20da982dd15b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-192c95f8-a725-48d6-a14c-20da982dd15b.json)

## Summary

The City of York Council has initiated a tender process for the provision of an Independent Persons Service to oversee and lead complaint investigations in Children's Social Care Services. The procurement process is currently in the Tender stage, with a closing date for submissions set on 15th November 2023. The contract period for the service is scheduled to run from 3rd January 2024 to 2nd January 2027. The procurement falls under the category of investigation services, specifically targeting health and social work services in the Yorkshire and the Humber region of the United Kingdom.

This tender presents an opportunity for agencies specialising in investigation and social care services to engage with the City of York Council in delivering critical oversight functions in social care processes. Small and medium-sized enterprises (SMEs) looking to expand their presence in the health and social work services sector are well-positioned to compete in this open procedure procurement. Businesses with experience in complaint investigations within social care environments would find this tender suited to their expertise and capabilities.

## Notice

The Council is seeking to award a contract to an agency (The Supplier) that will be able to provide people to oversee complaint investigations and, on some occasions, lead investigations into complaints made about any aspect of Children's Social Care Services and potentially on occasion in Adult or Corporate Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c94b6d1d-a405-4e80-acdf-94271cc94119 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Oct 2023 |
| Submission deadline | 15 Nov 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 3 Jan 2024 - 2 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF YORK COUNCIL |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 6GA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Micklegate |
| Westminster constituency | York Central |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79720000 - Investigation services
- 85000000 - Health and social work services

## Release History

- 10 Oct 2023 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c94b6d1d-a405-4e80-acdf-94271cc94119

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c94b6d1d-a405-4e80-acdf-94271cc94119
  10th October 2023 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=72904&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103839
  User / Company

## Notice URLs

- https://www.york.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-192c95f8-a725-48d6-a14c-20da982dd15b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-192c95f8-a725-48d6-a14c-20da982dd15b.json.