---
title: "Music Hub Customer Relationship Management System"
ocid: "ocds-b5fd17-19e26bbb-fee8-48d9-863d-80bae23a2008"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-19e26bbb-fee8-48d9-863d-80bae23a2008"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-19e26bbb-fee8-48d9-863d-80bae23a2008.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-19e26bbb-fee8-48d9-863d-80bae23a2008.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2024-03-04"
---

# Music Hub Customer Relationship Management System

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-19e26bbb-fee8-48d9-863d-80bae23a2008

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-19e26bbb-fee8-48d9-863d-80bae23a2008)  
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## Summary

The Norfolk County Council is seeking to procure a Music Hub Customer Relationship Management System as part of the National Plan for Music Education. This tender falls under the services category and follows an open procedure. The tender deadline for submission is set for 5th April 2024, with the contract period lasting from 1st September 2024 to 1st September 2027.

This opportunity presented by Norfolk County Council can benefit businesses involved in software development and IT services. Companies interested in providing solutions to support music education initiatives are well-suited to compete. The procurement process is in the tender stage, offering businesses a chance to contribute to enhancing music education nationally through technological solutions.

## Notice

The Power of Music: A National Plan for Music Education (NPME) outlines a bold vision for music education in England - that all children and young people should be able to create music, learn a musical instrument, make music with others, learn to sing, and progress their interests and talents as far as they would like. Partnership between the broad range of services, organisations, and educators that are relevant to the musical lives of children and young people is essential if this is to be achieved. The work of Norfolk County Council's Music Service and the opportunities being created through the current Norfolk Music Hub structure for a diverse range of children and young people, including those with SEND and from our more disadvantaged communities, fully supports our shared ambition for all children and young people to Flourish. Given the demonstrable positive impact that engagement in music has for individuals, it is also in line with Norfolk's Health and Wellbeing Strategy and its priorities to drive integration, prioritise prevention, address inequalities, and enable resilient communities. Therefore, Norfolk County Council intend to procure a Music Hub Customer Relationship Management system to support the breadth and diversity of offer with adaptability for future requirements should these become required. Additional information: This procurement will be managed electronically via the Council's e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the 'tenders' section and 'express an interest' to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0f78270f-1c48-4aa2-b36a-71582ce28a6d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Mar 2024 |
| Submission deadline | 5 Apr 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Sep 2024 - 1 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORFOLK |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Mar 2024 at 11:52 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0f78270f-1c48-4aa2-b36a-71582ce28a6d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0f78270f-1c48-4aa2-b36a-71582ce28a6d
  4th March 2024 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/norfolkcc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.norfolk.gov.uk
- https://in-tendhost.co.uk/norfolkcc
- https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-19e26bbb-fee8-48d9-863d-80bae23a2008. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-19e26bbb-fee8-48d9-863d-80bae23a2008.json.
