---
title: "Income Management contract"
ocid: "ocds-b5fd17-19fed35d-ab25-41b5-9740-bb29fa1286df"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-19fed35d-ab25-41b5-9740-bb29fa1286df"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-19fed35d-ab25-41b5-9740-bb29fa1286df.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-19fed35d-ab25-41b5-9740-bb29fa1286df.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF ISLINGTON"
published: "2024-10-02"
---

# Income Management contract

Buyer: LONDON BOROUGH OF ISLINGTON  
Current stage: Award  
OCID: ocds-b5fd17-19fed35d-ab25-41b5-9740-bb29fa1286df

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## Summary

The London Borough of Islington has completed the procurement process for an Income Management contract, with a focus on the software package and information systems industry. The contract, valued at £474,202.5, has been awarded to CIVICA UK LIMITED. The procurement process followed a selective method, specifically a call-off from a framework agreement. The contract period runs from 28th September 2024 to 28th February 2028. Key deadlines included the tender period ending on 28th August 2024 and the award date on 26th September 2024. The project aims to improve the existing Civica Income Management system, enhancing flexibility, productivity, and the resident experience within Islington, London (N1 2UD).

This tender creates significant opportunities for established software companies specialising in information systems and consultancy services. By participating in such contracts, businesses can enhance their portfolios with government projects, driving growth through long-term collaborations. As the tender does not specifically seek SMEs or VCSEs, larger firms or those already experienced in government contracts would be well-suited to compete. This contract allows the successful bidder to contribute to important public sector innovations and builds on a sustainable client relationship with the London Borough of Islington.

## Notice

The Civica Income Management system already provides the council with modern, efficient and robust systems which is already incorporated into other applications currently in use. The new contract will also include continuous improvement by delivering significantly improved functionality which will allow for increased flexibility, productivity and a better resident experience. Continuing with the current application also allows resources to be concentrated on the new Finance replacement system. In addition, this will free up staffing resource to enable more value-added work and projects to be conducted.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e46db59c-74c4-41e1-86a3-9f23b9076551 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2024 |
| Submission deadline | 28 Aug 2024 |
| Future notice date | Not specified |
| Award date | 25 Sep 2024 |
| Contract period | 27 Sep 2024 - 28 Feb 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £474,202 |
| Lots value | Not specified |
| Awards value | £474,202 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF ISLINGTON |
| Locality | LONDON |
| Post town | North London |
| Postcode | N1 2UD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | St Mary's & St James' |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72200000 - Software programming and consultancy services

## Release History

- 2 Oct 2024 at 15:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e46db59c-74c4-41e1-86a3-9f23b9076551

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e46db59c-74c4-41e1-86a3-9f23b9076551
  2nd October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-19fed35d-ab25-41b5-9740-bb29fa1286df. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-19fed35d-ab25-41b5-9740-bb29fa1286df.json.