---
title: "Tenant Satisfaction Survey Service Provider - AWARD"
ocid: "ocds-b5fd17-1a643958-2c99-4a0f-ac9f-c02dbe8e8ab0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1a643958-2c99-4a0f-ac9f-c02dbe8e8ab0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1a643958-2c99-4a0f-ac9f-c02dbe8e8ab0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1a643958-2c99-4a0f-ac9f-c02dbe8e8ab0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST SUFFOLK COUNCIL"
published: "2025-02-03"
---

# Tenant Satisfaction Survey Service Provider - AWARD

Buyer: EAST SUFFOLK COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-1a643958-2c99-4a0f-ac9f-c02dbe8e8ab0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1a643958-2c99-4a0f-ac9f-c02dbe8e8ab0)  
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## Summary

East Suffolk Council has awarded a contract for a Tenant Satisfaction Survey Service to Acuity Research & Practice Limited. The tender, classified under "Market and economic research; polling and statistics," aims to measure tenant satisfaction with the council's services, homes, and neighbourhoods as per the Tenant Satisfaction Measures Standard set by the Regulator of Social Housing. The procurement process followed an open procedure and has now reached the award stage. Key dates include the contract period starting on 4 November 2024 and ending on 31 March 2028. The total contract value is £48,472, and the project will be conducted in the East of England, United Kingdom.

This tender presents significant opportunities for businesses, particularly those specialising in market research, polling, and statistics. Small and medium-sized enterprises (SMEs) that can provide detailed insights and high-quality service evaluations would be well-suited for such projects. Engaging in this tender process can facilitate business growth by entering long-term contracts and building a collaborative relationship with public authorities like East Suffolk Council.

## Notice

East Suffolk Council is seeking to secure a Tenant Perception Survey, in accordance with the Tenant Satisfaction Measures Standard set by the Regulator of Social Housing. The overall objective will be to provide an insight into Tenants' satisfaction with The Council as their Landlord, the service we provide, their homes and neighbourhood.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eb87f6c1-9fab-4449-86f2-c280eac40d3d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2025 |
| Submission deadline | 28 Oct 2024 |
| Future notice date | Not specified |
| Award date | 3 Feb 2025 |
| Contract period | 4 Nov 2024 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £48,472 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST SUFFOLK COUNCIL |
| Locality | SUFFOLK |
| Post town | Norwich |
| Postcode | NR33 0EQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH63 East Suffolk |
| Local authority | East Suffolk |
| Electoral ward | Kirkley & Pakefield |
| Westminster constituency | Lowestoft |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACUITY RESEARCH & PRACTICE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79300000 - Market and economic research; polling and statistics

## Release History

- 3 Feb 2025 at 11:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eb87f6c1-9fab-4449-86f2-c280eac40d3d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eb87f6c1-9fab-4449-86f2-c280eac40d3d
  3rd February 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.eastsuffolk.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1a643958-2c99-4a0f-ac9f-c02dbe8e8ab0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1a643958-2c99-4a0f-ac9f-c02dbe8e8ab0.json.