---
title: "UK SBS IT16189 Innovation and Business Analysis Tool"
ocid: "ocds-b5fd17-1a6e2064-0a28-4a92-8e92-b3ff771259f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1a6e2064-0a28-4a92-8e92-b3ff771259f1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1a6e2064-0a28-4a92-8e92-b3ff771259f1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1a6e2064-0a28-4a92-8e92-b3ff771259f1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2017-04-11"
---

# UK SBS IT16189 Innovation and Business Analysis Tool

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-1a6e2064-0a28-4a92-8e92-b3ff771259f1

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## Summary

The UK Shared Business Services Limited is seeking a supplier for the 'UK SBS IT16189 Innovation and Business Analysis Tool' in connection with the Enterprise Europe Network programme across England, Northern Ireland, and Wales. The procurement process is currently in the Award stage, having been initiated via an open procedure. The tender closing date was set for 28 March 2017, with a contract period starting on 7 April 2017 and concluding on 6 April 2019. The contract has a total value of £144,000 and aims to develop a software service that assists in assessing the innovation and growth needs of client companies.

This procurement presents a significant opportunity for businesses within the IT services and software development sectors, particularly those that specialise in business analysis tools and systems compliant with European innovation management specifications. Companies with experience in delivering high-availability, web-based solutions, along with training and support services, will find themselves well-positioned to compete for this contract. Furthermore, small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement aims to include diverse suppliers within the industry.

## Notice

***PLEASE NOTE THE CLOSING DATE IS NOW 16:00PM 28/03/2017, PLEASE NOTE NOT APPLY TO THE BUYER*** Innovate UK require a company to provide a business support tool for use with client companies of the Enterprise Europe Network programme in England, Northern Ireland and Wales and an analysis of these results, and others, for assessment and development of strategic direction of the Network . The business analysis tool should be able to support consortium staff in assessing companies' innovation and development needs and the development of subsequent actions plans with the client company. The current Enterprise Europe Network contract for England, Wales and Northern Ireland, jointly funded by the European Commission (EC) and by Innovate UK, breaks new ground in providing support for innovative companies. This consortium covering the entirety of England, Northern Ireland and Wales led by Innovate UK, is more than twice as large as the next largest consortium in The Enterprise Europe Network, which encompasses 66 countries in total. The alignment of this Enterprise Europe Network (EEN) consortium - known as ENIW - with Innovate UK, with the Knowledge Transfer Network, and with Local Enterprise Partnerships and Growth Hubs, has been created in order to allow us to join up the innovation landscape like never before. Innovate UK, as the Coordinator of the ENIW Enterprise Europe Network consortium, has responsibility for managing the consortium, for reporting to the EC and for harnessing EEN services in support of the overarching Innovate UK "Connect" strategy, integrating its delivery offer and regional connectivity in support of business growth across the UK. To aid Innovate UK in delivering this responsibility, it is seeking the support of a supplier in deploying and managing a business assessment tool to support consortium partners in assessing companies' innovation needs. The successful supplier shall provide: * Access for EEN advisors and business clients to a business analysis tool within a maximum of 14 days of the contract award date * A tool which can be clearly shown to meet the current European Specification on Innovation Management Systems PD CEN/TS 16555-1:2013 with particular reference to parts 1 (overview) and 7 (assessment of innovation systems) and which is suitable for partners to use when working with a company to assess their innovation and growth status and potential. The tool should also be capable of modification to show compliance with ISO 50501 should it come into force during the contract period. * High availability of the tool. Working on the assumption that the tool is likely to be web-based it should have a useable uptime of 95% or higher. * Initial and ongoing training for members of ENIW in use of the tool * A mechanism for gathering feedback from users * Regular updates and improvements to the tool * Telephone and web based support desk service available during standard working hours Additional information: UK Shared Business Services eSourcing As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/35bdcfe5-cf97-48d0-892c-2f0c4c12c260 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2017 |
| Submission deadline | 28 Mar 2017 |
| Future notice date | Not specified |
| Award date | 4 Apr 2017 |
| Contract period | 12 Apr 2017 - 12 Apr 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £144,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OXFORD INNOVATION SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Apr 2017 at 09:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/35bdcfe5-cf97-48d0-892c-2f0c4c12c260
- 24 Mar 2017 at 11:20 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/76e29822-2dad-48d8-b059-2aa3f0c009b5
- 10 Mar 2017 at 16:42 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/76e29822-2dad-48d8-b059-2aa3f0c009b5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/35bdcfe5-cf97-48d0-892c-2f0c4c12c260
  11th April 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/76e29822-2dad-48d8-b059-2aa3f0c009b5
  24th March 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/88d60946-f31f-4aca-92fb-84b058be308a
  IT16189-ITQ Invitation to Quote questions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a1ba7c73-89fa-443f-96be-6ee747d681c5
  IT16189 AW5.2 Price Schedule Template
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a24aa1c5-1b11-4116-a085-604254f63308
  IT16189-S2-Services purchasing contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c9a67476-40d9-4c2c-a0f2-b948e536ba24
  Bidder Training V1.0
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b86679ef-0265-490d-99c3-487ec5555da7
  Bidder - Logging into Emptoris for the first time V1.0
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e3a43b3b-9dd7-4b47-b430-d01eca0b2d63
  IT16189-ITQ Invitation to Quote V1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d5c76541-633b-458b-a185-aa7105ba5293
  ITQ Annex A - EEN H2020 Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e4eaad3a-0f6e-4dc6-8ca0-0b97c6d8ee63
  ITQ Annex B - PD CEN-TS 16555-1-2013 Description

## Notice URLs

- https://gpsesourcing.cabinetoffice.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1a6e2064-0a28-4a92-8e92-b3ff771259f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1a6e2064-0a28-4a92-8e92-b3ff771259f1.json.
