---
title: "Revenues and Benefits System"
ocid: "ocds-b5fd17-1a857096-4c58-4f79-bec3-1c767bed6004"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1a857096-4c58-4f79-bec3-1c767bed6004"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1a857096-4c58-4f79-bec3-1c767bed6004.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1a857096-4c58-4f79-bec3-1c767bed6004.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Rotherham Metropolitan Borough Council"
published: "2026-09-02"
---

# Revenues and Benefits System

Buyer: Rotherham Metropolitan Borough Council  
Current stage: Award  
OCID: ocds-b5fd17-1a857096-4c58-4f79-bec3-1c767bed6004

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1a857096-4c58-4f79-bec3-1c767bed6004.json)

## Summary

Rotherham Metropolitan Borough Council procured a revenues and benefits software system and associated services for delivery in Rotherham. The requirement covers Civica Digital360, including the Universal Revenues and Benefits application, a document and case disposal module, data import functionality, a DFS image server, and licences for Ricoh fi-7800 A3 and Ricoh fi-8290 scanners. It also includes annual support, software licensing, maintenance and hosting. The procurement is categorised as software packages and information systems, covering a council revenues and benefits operation rather than general IT support or standalone scanning equipment. The selected supplier is Civica UK Limited, whose platform and related services provide the system, hosting and ongoing technical support for the council’s revenues and benefits processes.

This procurement has been awarded and is complete. Rotherham Metropolitan Borough Council made a direct award to Civica UK Limited through the Government Commercial Agency’s Vertical Application Solutions Framework, RM6259, using a selective call-off procedure. The award date was 31 July 2026, following a tender deadline of 31 July 2026 at 5pm. The awarded value is £301,897. The contract runs from 1 August 2026 to 31 July 2031. The award covers the full revenues and benefits system, scanner licences, image server, data import module, hosting, licensing, maintenance and annual support. The procurement record identifies the requirement as suitable for neither small and medium-sized enterprises nor voluntary, community and social enterprises. Civica UK Limited is the awarded supplier.

This requirement demonstrates sustained council demand for an integrated revenues and benefits platform supported over a multi-year term. Suppliers positioning for a future requirement with Rotherham would need a mature revenues and benefits application, document and case disposal capability, data import tools, image-server integration and compatibility with the specified Ricoh scanning environment. They would also need to provide dependable hosted service delivery, software licensing, maintenance and annual support as one managed offer. The incumbent’s position indicates that proven product capability and the ability to support a complete operational system are important. A credible competitor would therefore need relevant local-government revenues and benefits experience, strong implementation and data-migration capability, reliable service management, and sufficient organisational scale to maintain the platform and connected hardware throughout the service period.

## Notice

Direct award made via Government Commercial Agency (was Crown Commercial Services); Vertical Application Solutions Framework (RM6259) framework. This contract is for: Civica Digital360 covering: Universal Revs & Bens Application Document and Case Disposal Module Licence for Ricoh fi-7800 A3 scanner Licence for Ricoh fi-8290 DFS Image Server Data Import Module Annual support, licence, maintenance and hosting services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/abcd532d-7216-4ad6-aa3b-0f5ce862f5dc |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Jul 2026 |
| Contract period | 1 Aug 2026 - 31 Jul 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £301,897 |
| Lots value | Not specified |
| Awards value | £301,897 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Rotherham Metropolitan Borough Council |
| Locality | ROTHERHAM |
| Postcode area | Sheffield |
| Postcode | S60 1AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE34 Rotherham |
| Local authority | Rotherham |
| Electoral ward | Boston Castle |
| Westminster constituency | Rotherham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Civica UK Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Sep 2026 at 06:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/abcd532d-7216-4ad6-aa3b-0f5ce862f5dc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/abcd532d-7216-4ad6-aa3b-0f5ce862f5dc
  2nd September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1a857096-4c58-4f79-bec3-1c767bed6004. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1a857096-4c58-4f79-bec3-1c767bed6004.json.