---
title: "con_24724-Improving social worker experience of the Child Protection Information Sharing service (CP-IS)"
ocid: "ocds-b5fd17-1b1f9f37-5a33-4266-be03-5616dd8b1935"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b1f9f37-5a33-4266-be03-5616dd8b1935"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1b1f9f37-5a33-4266-be03-5616dd8b1935.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1b1f9f37-5a33-4266-be03-5616dd8b1935.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2024-04-16"
---

# con_24724-Improving social worker experience of the Child Protection Information Sharing service (CP-IS)

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-1b1f9f37-5a33-4266-be03-5616dd8b1935

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## Summary

The Department for Education has awarded a contract for the project titled "Improving social worker experience of the Child Protection Information Sharing service (CP-IS)." The procurement stage was selective, with a contract value of £199,687.50. The procurement method involved calling off from a framework agreement. The contract period ranges from March 15, 2024, to September 14, 2024. Solirius Ltd was the supplier for this contract, and the tender period ended on January 12, 2024. The project falls under the IT services category and aims to enhance the CP-IS system by addressing the pain points faced by social workers.

This tender provides an opportunity for SMEs specializing in IT services, consulting, software development, and support to engage in a project that involves user research, business analysis, service design, and data architecture services. Businesses with expertise in improving user interfaces and user experiences for government systems would be well-suited to compete. The project focuses on making quick changes to streamline information sharing between health and social care, ultimately benefiting vulnerable children. With a clear timeline and scope defined, businesses can leverage their capabilities to contribute to the enhancement of CP-IS, ensuring timely decisions and efficient workflows for social workers.

## Notice

CP-IS is a system that alerts social workers when children who are subject to a child protection plan, or are looked after, present at an unplanned health setting. Currently LAs and social workers have many pain points with the system, so user research, business analysis, service design, data architecture services are required to scope out solution updates. Project is in collaboration with NHS England transformation team, who will carry out changes based on results from this programme of work. In a published report to Parliament, improvements to CP-IS were highlighted as a quick way to improve information sharing between health and social care - protecting vulnerable children. A previous CP-IS discovery included user research which highlighted the issues social workers have with the system. The burdens to LAs have been reported as being time consuming both for social workers and those working in the business support arena. These need to be explored in more detail to understand how to make make quick changes to free up social worker time and ensure timely, evidence-based decisions are made about children. There is a good evidence base from primary research showing this needs to be addressed. Further user research is needed to focus on the solutions. Capability to complete this is not available within the DfE. There are limited options available and reputational risks if left incomplete, as a public commitment has been made in the recommendations in the report to Parliament. To support this programme of work, DfE will procure a single contract via further competition through the Digital Outcomes 6 (DO6) CCS framework. As part of the contract, there will be two phases of work: an 8-week spike to explore how CP-IS is currently configured by end users, focusing on the user interface and user experience; and an 8-week discovery scoping and shaping the development of CP-IS, including feasibility, scope and costs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e882dc6-d9c9-4df3-b576-7d3ce43d751d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2024 |
| Submission deadline | 12 Jan 2024 |
| Future notice date | Not specified |
| Award date | 8 Feb 2024 |
| Contract period | 15 Mar 2024 - 14 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £199,687 |
| Lots value | Not specified |
| Awards value | £199,687 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOLIRIUS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Apr 2024 at 16:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e882dc6-d9c9-4df3-b576-7d3ce43d751d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e882dc6-d9c9-4df3-b576-7d3ce43d751d
  16th April 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ff0cdb2e-c13f-424c-8ec9-435b38e5270e
  n/a

## Provenance

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