---
title: "Technical Support Renewal for Enterprise VA R20 site licence - AWARD"
ocid: "ocds-b5fd17-1b256cb9-b3ea-4c49-8474-ed7d440c2726"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b256cb9-b3ea-4c49-8474-ed7d440c2726"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1b256cb9-b3ea-4c49-8474-ed7d440c2726.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1b256cb9-b3ea-4c49-8474-ed7d440c2726.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFFICE FOR NATIONAL STATISTICS"
published: "2018-05-23"
---

# Technical Support Renewal for Enterprise VA R20 site licence - AWARD

Buyer: OFFICE FOR NATIONAL STATISTICS  
Current stage: Award  
OCID: ocds-b5fd17-1b256cb9-b3ea-4c49-8474-ed7d440c2726

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## Summary

The Office for National Statistics, based in Newport, UK, has completed the award process for the "Technical Support Renewal for Enterprise VA R20 site licence." This procurement falls under the software package and information systems category and relates to the provision of business hours technical support for either one or three years. The contract period commenced on 23rd May 2018 and is set to continue until 22nd May 2021, following a tender period that closed on 17th May 2018. The procurement was conducted under the Standard Terms and Conditions of the CCS Framework - Technology Products 2 - RM3733.

This tender offers substantial opportunities for businesses specialising in software support services, particularly small and medium-sized enterprises (SMEs) that can provide competitive pricing and flexible service packages. Companies that excel in customer service and have the ability to manage technical support agreements would be particularly well-suited to compete for similar contracts in the future, enabling them to expand their footprint in the public sector technology services market.

## Notice

Dear Suppliers, Please provide your quote response to the following requirements: Technical Support Renewal for Enterprise VA R20 site licence Please quote for a one and three year options for business hours technical support. Please ensure the expected start and end date of the support/maintenance agreement is included on your response. Please include the project reference number in your response. This exercise is being conducted under the Standard Terms and Conditions of CCS Framework - Technology Products 2 - RM3733 If you have any clarification questions regarding this requirement, please issue these using the correspondence function through the In-Tend portal. Kind Regards ONS Commercial Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cc3a9452-bba0-4b60-b22e-4d9ae60c6079 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2018 |
| Submission deadline | 17 May 2018 |
| Future notice date | Not specified |
| Award date | 17 May 2018 |
| Contract period | 22 May 2018 - 22 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE FOR NATIONAL STATISTICS |
| Locality | GWENT |
| Post town | Newport |
| Postcode | NP10 8XG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 May 2018 at 14:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cc3a9452-bba0-4b60-b22e-4d9ae60c6079

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cc3a9452-bba0-4b60-b22e-4d9ae60c6079
  23rd May 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b256cb9-b3ea-4c49-8474-ed7d440c2726. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1b256cb9-b3ea-4c49-8474-ed7d440c2726.json.