---
title: "Procurement of General Practice Appointment Booking Services for practices in Derby and Derbyshire ICB"
ocid: "ocds-b5fd17-1b2b2afb-6891-498d-9599-b9e163ac7ddc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b2b2afb-6891-498d-9599-b9e163ac7ddc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1b2b2afb-6891-498d-9599-b9e163ac7ddc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1b2b2afb-6891-498d-9599-b9e163ac7ddc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-10-07"
---

# Procurement of General Practice Appointment Booking Services for practices in Derby and Derbyshire ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-1b2b2afb-6891-498d-9599-b9e163ac7ddc

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## Summary

NHS Derby and Derbyshire ICB, supported by NHS England's National Commercial and Procurement Hub, has awarded a contract for the provision of General Practice Appointment Booking Services. This contract, initiated as a tender and now in the award stage, was finalised using a selective procurement method via a call-off from the CCS G-Cloud 13 Framework. The awarded supplier, Accurx Limited, will provide a solution that seamlessly integrates with GP clinical systems across Derby and Derbyshire, enabling patients to book appointments for GP clinics, long-term condition clinics, and vaccination clinics. The contract spans from 1st July 2024 to 31st December 2025, with an initial 12-month period and an optional 6-month extension. The total contract value stands at £384,142.73, and services will be provided in the East Midlands region.

This tender presents significant business growth opportunities, particularly for small and medium-sized enterprises (SMEs) specialising in software package and information systems. Businesses with expertise in cloud software and digital health solutions are well-positioned to compete for similar future contracts. Given the importance of integration with existing clinical systems and the focus on modernising general practice, companies that offer innovative, interoperable digital solutions will find this procurement particularly relevant. Successful suppliers have the chance to establish themselves as key players in the digital transformation of healthcare services within the NHS framework.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Derby and Derbyshire ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS Derby and Derbyshire ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 12 months with the option to extend for a further 6 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c48cc936-6321-489d-a211-da9e73eec39e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2024 |
| Submission deadline | 12 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £384,142 |
| Lots value | Not specified |
| Awards value | £384,142 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE1 2FS |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Darley |
| Westminster constituency | Derby South |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Oct 2024 at 13:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c48cc936-6321-489d-a211-da9e73eec39e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c48cc936-6321-489d-a211-da9e73eec39e
  7th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b2b2afb-6891-498d-9599-b9e163ac7ddc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1b2b2afb-6891-498d-9599-b9e163ac7ddc.json.