---
title: "GB-glasgow: Call Telephony Integration"
ocid: "ocds-b5fd17-1b32de7d-3251-406e-91d9-7d6cf8f67145"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b32de7d-3251-406e-91d9-7d6cf8f67145"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1b32de7d-3251-406e-91d9-7d6cf8f67145.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1b32de7d-3251-406e-91d9-7d6cf8f67145.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STUDENT LOAN COMPANY"
published: "2021-03-08"
---

# GB-glasgow: Call Telephony Integration

Buyer: STUDENT LOAN COMPANY  
Current stage: Award  
OCID: ocds-b5fd17-1b32de7d-3251-406e-91d9-7d6cf8f67145

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## Summary

The Student Loan Company is seeking services for the "Call Telephony Integration" project, which involves the provision of professional service and performance testing services, Avaya Session Manager, and CTI licences. This procurement, classified under information technology services, has been awarded to Virgin Media Business Limited. The contract, valued at £659,205.26, commenced on 8 March 2021 and will run until 31 December 2022. The procurement process has reached the Award stage, with the tender period concluded on 5 March 2021 in Glasgow, Scotland.

This contract presents substantial opportunities for businesses specialising in information technology services, particularly those focused on telephony integration and performance testing. Companies with expertise in providing complex IT solutions, especially large service providers like Virgin Media Business Limited, would be particularly well-suited to compete for similar future contracts. Engaging in this sector can facilitate business growth by tapping into the increasing demand for innovative telecommunication services in the public sector.

## Notice

provision of Professional Service and Performance Testing Services, Avaya Session Manager and CTI Licenses

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/41902bc7-4af9-4071-85ff-f5d54354b788 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Mar 2021 |
| Submission deadline | 5 Mar 2021 |
| Future notice date | Not specified |
| Award date | 5 Mar 2021 |
| Contract period | 8 Mar 2021 - 31 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £659,205 |
| Lots value | Not specified |
| Awards value | £659,205 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOAN COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 7JD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIRGIN MEDIA BUSINESS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 8 Mar 2021 at 11:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/41902bc7-4af9-4071-85ff-f5d54354b788

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/41902bc7-4af9-4071-85ff-f5d54354b788
  8th March 2021 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=576871187
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b32de7d-3251-406e-91d9-7d6cf8f67145. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1b32de7d-3251-406e-91d9-7d6cf8f67145.json.