---
title: "Service Desk Plus system"
ocid: "ocds-b5fd17-1b6f3021-7a2e-4236-b267-7c8483cbea11"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b6f3021-7a2e-4236-b267-7c8483cbea11"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1b6f3021-7a2e-4236-b267-7c8483cbea11.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1b6f3021-7a2e-4236-b267-7c8483cbea11.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2024-11-12"
---

# Service Desk Plus system

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-1b6f3021-7a2e-4236-b267-7c8483cbea11

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b6f3021-7a2e-4236-b267-7c8483cbea11)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1b6f3021-7a2e-4236-b267-7c8483cbea11.json)

## Summary

The UK Shared Business Services Limited has completed the procurement process for a "Service Desk Plus system" under the industry category of software package and information systems. The purchase was made through a below-threshold competitive quotation, resulting in an award notice published on 12th November 2024. The contract period for this procurement will begin on 7th December 2024 and end on 6th December 2025, with a total contract value of £24,056 GBP. The delivery location is identified with the postal code CB3 0ET, in England.

This tender creates significant business growth opportunities, particularly for software companies specialising in service desk solutions and information systems. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) were encouraged to compete in this tender, making it an excellent opportunity for similarly structured businesses to secure future contracts. The procurement method of competitive quotation below the threshold signifies an open yet focused competition, ideally suited for businesses keen to expand their presence in the public sector procurement arena.

## Notice

***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for a Service Desk Plus system . This has been procured via below threshold competitive quotation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/83d5673f-0c10-48ad-9ffc-adaf617974c0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Nov 2024 |
| Submission deadline | 11 Nov 2024 |
| Future notice date | Not specified |
| Award date | 12 Nov 2024 |
| Contract period | 7 Dec 2024 - 6 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £24,056 |
| Lots value | Not specified |
| Awards value | £24,056 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FL |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZOHO |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Nov 2024 at 11:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/83d5673f-0c10-48ad-9ffc-adaf617974c0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/83d5673f-0c10-48ad-9ffc-adaf617974c0
  12th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8d5d7c67-ad7e-47dd-9f9f-52658e250398

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b6f3021-7a2e-4236-b267-7c8483cbea11. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1b6f3021-7a2e-4236-b267-7c8483cbea11.json.