---
title: "Contract for the supply of ServiceNow Licences and Support Service Management"
ocid: "ocds-b5fd17-1b775db7-8ff4-4a40-8320-b25726b9db9a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b775db7-8ff4-4a40-8320-b25726b9db9a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1b775db7-8ff4-4a40-8320-b25726b9db9a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1b775db7-8ff4-4a40-8320-b25726b9db9a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2025-12-11"
---

# Contract for the supply of ServiceNow Licences and Support Service Management

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-1b775db7-8ff4-4a40-8320-b25726b9db9a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b775db7-8ff4-4a40-8320-b25726b9db9a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1b775db7-8ff4-4a40-8320-b25726b9db9a.json)

## Summary

The Home Office has completed a procurement process for the supply of ServiceNow Licences and Support Service Management, with a total contract value of £1,790,711. The procurement, classified under "License management software package" and "License management software development services" as per CPV codes, was carried out through a call-off from a framework agreement. This selective procurement method indicates a targeted approach to purchasing. The tender was finalised with the award on 11th December 2025 to Fujitsu Service Ltd, and the contract is set to commence on 20th December 2025, running until 19th December 2027. While the primary location service extends internationally, including the United Kingdom and others, the primary operations will be managed from the Home Office in London, England.

This contract offers a robust opportunity for businesses specialising in software development and licence management, particularly those capable of integrating and managing complex service systems like ServiceNow. Larger enterprises with experience in public sector procurement may find this opportunity beneficial, particularly if they have a proven track record with similar frameworks. Although SMEs and VCSEs are not specially targeted for this contract, collaboration with larger firms like Fujitsu Service Ltd could present potential for skills development and expansion into broader markets.

## Notice

Contract for the supply of ServiceNow Licences and Support Service Management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9e5ea197-b70f-4cbd-96e2-0df6c1fa9311 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2025 |
| Submission deadline | 10 Dec 2025 |
| Future notice date | Not specified |
| Award date | 11 Dec 2025 |
| Contract period | 20 Dec 2025 - 19 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,790,711 |
| Lots value | Not specified |
| Awards value | £1,790,711 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU SERVICE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48218000 - License management software package
- 72212218 - License management software development services

## Release History

- 11 Dec 2025 at 13:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9e5ea197-b70f-4cbd-96e2-0df6c1fa9311

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9e5ea197-b70f-4cbd-96e2-0df6c1fa9311
  11th December 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1b775db7-8ff4-4a40-8320-b25726b9db9a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1b775db7-8ff4-4a40-8320-b25726b9db9a.json.