---
title: "Open Text Support and Maintenance"
ocid: "ocds-b5fd17-1bae6beb-a358-49f2-8a71-f2b6e4308ee4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1bae6beb-a358-49f2-8a71-f2b6e4308ee4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1bae6beb-a358-49f2-8a71-f2b6e4308ee4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1bae6beb-a358-49f2-8a71-f2b6e4308ee4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL SERVICES COMPENSATION SCHEME LIMITED"
published: "2020-09-28"
---

# Open Text Support and Maintenance

Buyer: FINANCIAL SERVICES COMPENSATION SCHEME LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-1bae6beb-a358-49f2-8a71-f2b6e4308ee4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1bae6beb-a358-49f2-8a71-f2b6e4308ee4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1bae6beb-a358-49f2-8a71-f2b6e4308ee4.json)

## Summary

The procurement process involves the Financial Services Compensation Scheme Limited, seeking support and maintenance services for Open Text software as part of an annual renewal. This tender, titled "Open Text Support and Maintenance," falls under the software package and information systems category, with a total contract value of £67,158. The tender, awarded on 15th September 2020, is set to commence on 1st October 2020 and will run until 30th September 2021. The procurement method used was a direct tender through a single tender action, indicative of a process below the threshold for formal competitive tendering.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in software support and maintenance services. Companies that provide similar technical solutions or have relevant experience in maintaining software systems will find this tender particularly suitable. Engaging with the Financial Services Compensation Scheme Limited can pave the way for future partnerships and contracts within the public sector, enhancing business growth in the software services industry.

## Notice

This is for the annual Support and Maintenance renewal which is required to retain upgrade rights and to get support on the product.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bbe10152-b97f-47b7-97c2-d3fe4b9093ab |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Sep 2020 |
| Submission deadline | 14 Sep 2020 |
| Future notice date | Not specified |
| Award date | 14 Sep 2020 |
| Contract period | 30 Sep 2020 - 30 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £67,158 |
| Lots value | Not specified |
| Awards value | £67,158 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL SERVICES COMPENSATION SCHEME LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3A 7QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Portsoken |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPEN TEXT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 28 Sep 2020 at 10:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bbe10152-b97f-47b7-97c2-d3fe4b9093ab

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bbe10152-b97f-47b7-97c2-d3fe4b9093ab
  28th September 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1bae6beb-a358-49f2-8a71-f2b6e4308ee4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1bae6beb-a358-49f2-8a71-f2b6e4308ee4.json.