---
title: "PS25317 - Ai Discovery for Early Conciliation & Helpline"
ocid: "ocds-b5fd17-1bb8d15d-9fbd-40fd-a487-7b72bf4a9697"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1bb8d15d-9fbd-40fd-a487-7b72bf4a9697"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1bb8d15d-9fbd-40fd-a487-7b72bf4a9697.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1bb8d15d-9fbd-40fd-a487-7b72bf4a9697.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SBS"
published: "2026-02-23"
---

# PS25317 - Ai Discovery for Early Conciliation & Helpline

Buyer: UK SBS  
Current stage: Award  
OCID: ocds-b5fd17-1bb8d15d-9fbd-40fd-a487-7b72bf4a9697

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## Summary

The procurement process for "PS25317 - Ai Discovery for Early Conciliation & Helpline" conducted by UK SBS has reached the awarding stage following a selective tender method. It involved a mini competition under the CCS RM6200 Artificial Intelligence DPS. This process aimed at commissioning Informed Solutions Ltd. to perform discovery work with a focus on early conciliations and helplines, producing evidence-based value for money benefits, savings analysis, and developing an AI roadmap. This project should align with GOV.UK AI governance principles and contribute to a business case expected by September 2026. The service contract, classified under Research and Development services, spans regions including the United Kingdom, Channel Islands, British Overseas Territories, and other global locations, with the award published on 23rd February 2026.

This tender presents significant business opportunities, particularly for SMEs and those specialising in artificial intelligence consultancy within research and development. Organisations capable of delivering comprehensive consultancy services in technological feasibility and strategic AI advancements can leverage this contract for substantial growth and visibility in the sector. Firms that are adept at aligning technical solutions with governance principles will likely find this tender appealing to showcase their expertise in providing value-driven outcomes across diverse geographical regions.

## Notice

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the CCS RM6200 Artificial Intelligence (Ai) DPS Commission a supplier to undertake Discovery work for Early Conciliations and Helpline to generate evidence-based Value for Money (VfM) benefits, savings analysis, and an AI roadmap for both areas. This should be supported by data and technological feasibility, aligned with GOV.UK AI governance principles, to inform the comprehensive business case due in September 2026.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2d8c2d9e-458b-4427-9a69-b65f16b3406a |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Feb 2026 |
| Submission deadline | 23 Jan 2026 |
| Future notice date | Not specified |
| Award date | 13 Feb 2026 |
| Contract period | 23 Feb 2026 - 18 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SBS |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFORMED SOLUTIONS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 23 Feb 2026 at 11:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2d8c2d9e-458b-4427-9a69-b65f16b3406a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2d8c2d9e-458b-4427-9a69-b65f16b3406a
  23rd February 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1bb8d15d-9fbd-40fd-a487-7b72bf4a9697. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1bb8d15d-9fbd-40fd-a487-7b72bf4a9697.json.