--- title: "2021 - 0909 - Hardware Maintenance Support" ocid: "ocds-b5fd17-1c7b6f4d-da7d-4544-994b-ea10bf6f1d14" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1c7b6f4d-da7d-4544-994b-ea10bf6f1d14" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1c7b6f4d-da7d-4544-994b-ea10bf6f1d14.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-1c7b6f4d-da7d-4544-994b-ea10bf6f1d14.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CITIZEN" published: "2022-01-18" --- # 2021 - 0909 - Hardware Maintenance Support Buyer: CITIZEN Current stage: Tender OCID: ocds-b5fd17-1c7b6f4d-da7d-4544-994b-ea10bf6f1d14 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1c7b6f4d-da7d-4544-994b-ea10bf6f1d14) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1c7b6f4d-da7d-4544-994b-ea10bf6f1d14.json) ## Summary The Citizen housing organisation is inviting tenders for a contract entitled "2021 - 0909 - Hardware Maintenance Support." This procurement process falls within the services sector, specifically for the maintenance and repair of information technology equipment, and is located in Birmingham, West Midlands, United Kingdom. The tender is currently in the active stage, with a deadline for submission set for 4th February 2022. The total contract value is estimated at £45,000, aimed at supporting hardware that is no longer under manufacturer warranty. Interested suppliers must log into the Citizen E-Procurement portal to express their interest and submit their bids. This tender presents a valuable opportunity for businesses, particularly small and medium-sized enterprises (SMEs), that specialise in IT equipment maintenance and support services. Companies equipped to deliver high-quality, reliable service while demonstrating value for money will be well-positioned to compete for this contract. Businesses looking to expand their portfolio in the public sector should consider this tender a strategic opportunity to establish or strengthen partnerships with the Citizen organisation, enhancing their visibility and potential for future contracts. ## Notice Citizen wishes to tender for the provision of a hardware maintenance support contract, for items no longer covered under Manufacturer's warranty and to ensure that we receive an excellent service, which represents value for money. We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers. If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The 'Express Interest' button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the 'Attach Documents' button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify your bid up until the deadline. Additional information: To express an interest in this project please follow the link below which will take you directly to Citizen's E-Procurement Portal; https://in-tendhost.co.uk/citizenhousing/aspx/Home You will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/004a493a-1e59-486b-929d-39bbe2c254c7 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Jan 2022 | | Submission deadline | 4 Feb 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 20 Feb 2022 - 19 Feb 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £45,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CITIZEN | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B37 7YN | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG32 Solihull | | Local authority | Solihull | | Electoral ward | Bickenhill | | Westminster constituency | Meriden and Solihull East | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 50 - Repair and maintenance services - 72 - IT services: consulting, software development, Internet and support ### Codes - 50312600 - Maintenance and repair of information technology equipment - 50312610 - Maintenance of information technology equipment - 72222300 - Information technology services ## Release History - 18 Jan 2022 at 13:24 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/004a493a-1e59-486b-929d-39bbe2c254c7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/004a493a-1e59-486b-929d-39bbe2c254c7 18th January 2022 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/citizenhousing/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/citizen/aspx/Home - https://in-tendhost.co.uk/citizenhousing/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1c7b6f4d-da7d-4544-994b-ea10bf6f1d14. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1c7b6f4d-da7d-4544-994b-ea10bf6f1d14.json.