---
title: "24/7 Callers in Crisis Support"
ocid: "ocds-b5fd17-1c7d7a87-fe6c-45b0-b889-d9a7c1d859ba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1c7d7a87-fe6c-45b0-b889-d9a7c1d859ba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1c7d7a87-fe6c-45b0-b889-d9a7c1d859ba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1c7d7a87-fe6c-45b0-b889-d9a7c1d859ba.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "THE POLICE AND CRIME COMMISSIONER FOR KENT"
published: "2018-03-27"
---

# 24/7 Callers in Crisis Support

Buyer: THE POLICE AND CRIME COMMISSIONER FOR KENT  
Current stage: Planning  
OCID: ocds-b5fd17-1c7d7a87-fe6c-45b0-b889-d9a7c1d859ba

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1c7d7a87-fe6c-45b0-b889-d9a7c1d859ba)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1c7d7a87-fe6c-45b0-b889-d9a7c1d859ba.json)

## Summary

The Police and Crime Commissioner for Kent is initiating a public procurement process for the contract titled "24/7 Callers in Crisis Support." This procurement falls under the Guidance and Counselling Services category and is located in the South East region of England. Currently, the process is in the planning stage, with early market engagement set to conclude by 27 June 2018. Interested parties are invited to provide their feedback through the Bravo E-Tendering Portal by 20 April 2018 at 16:00 hrs.

This tender presents an excellent opportunity for businesses that specialise in mental health support and crisis intervention services, particularly those with experience in providing 24/7 support. Companies looking to expand their service offerings in partnership with law enforcement could greatly benefit from engaging in this procurement process. The Authority emphasises an open, fair, and transparent engagement with potential suppliers, making it an appealing prospect for both new and established service providers in the sector.

## Notice

EARLY MARKET ENGAGEMENT The Authority is conducting early market engagement around the the provision of 24/7, 365 days a year support to Kent Police for callers in crisis that may not need a police response. As part of the pre-market engagement, the Authority is inviting feedback/views from interested economic operators. Please register on the Authority's e-tendering portal and complete and return the pre-market engagement document via Bravo Solution. Please submit responses by 20th April 2018 at 16:00hrs. Please note this early market engagement is an information gathering exercise only. This early market engagement exercise will not influence the selection of bidders but this process aims to engage with economic operators to assess market interest, particularly around the proposed options. The Commissioner encourages open, fair and transparent procurement and omission from any part of the market engagement shall not be taken into account and any subsequent bidder selection or tender evaluation process. The e-tendering portal link is below; https://kentpolice-essexpolice.bravosolution.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0b895474-8de2-4ca8-ad6a-4f6dd2a0013e |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2018 |
| Submission deadline | Not specified |
| Future notice date | 27 Jun 2018 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE POLICE AND CRIME COMMISSIONER FOR KENT |
| Locality | NORTHFLEET |
| Post town | Dartford |
| Postcode | DA11 8BD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ43 Kent Thames Gateway |
| Local authority | Gravesham |
| Electoral ward | Northfleet & Springhead |
| Westminster constituency | Gravesham |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 27 Mar 2018 at 11:37 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/0b895474-8de2-4ca8-ad6a-4f6dd2a0013e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0b895474-8de2-4ca8-ad6a-4f6dd2a0013e
  27th March 2018 - Early engagement notice on Contracts Finder
- https://kentpolice-essexpolice.bravosolution.co.uk
  Bravo E-Tendering Portal

## Notice URLs

- https://www.kent.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1c7d7a87-fe6c-45b0-b889-d9a7c1d859ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1c7d7a87-fe6c-45b0-b889-d9a7c1d859ba.json.