---
title: "GB-YORK: Customer Relationship Management (CRM) Services ITT"
ocid: "ocds-b5fd17-1c957bf8-a225-4f90-b807-e8e58d3c377e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1c957bf8-a225-4f90-b807-e8e58d3c377e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1c957bf8-a225-4f90-b807-e8e58d3c377e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1c957bf8-a225-4f90-b807-e8e58d3c377e.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "YORK ST JOHN UNIVERSITY"
published: "2024-05-17"
---

# GB-YORK: Customer Relationship Management (CRM) Services ITT

Buyer: YORK ST JOHN UNIVERSITY  
Current stage: Tender  
OCID: ocds-b5fd17-1c957bf8-a225-4f90-b807-e8e58d3c377e

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## Summary

The York St John University has issued a tender titled "Customer Relationship Management (CRM) Services ITT" in the services industry category. The procurement method is an open procedure with a contract value of GBP 50,000. The tender deadline is on 29th May 2024, and the contract period is from 1st July 2024 to 31st October 2024. This opportunity is located in Yorkshire and the Humber, United Kingdom, and is well-suited for businesses with expertise in Customer Relation Management software development services.

This tender by York St John University presents an opportunity for businesses specialising in providing technical and IT systems support using Microsoft Dynamics 365 and associated Microsoft Technologies. While the university requires a partner experienced in maintenance and development services, the contract offers a valuable chance for targeted service providers to grow their business within the specified contract period. Companies with a focus on IT services and expertise in university support systems are encouraged to bid for this lucrative opportunity.

## Notice

NOTE: This notice was updated on 17 May 2024 for the following reason: Typographical error in title of tender. Error corrected.(York St John requires an attentive and knowledgeable partner with broad and deep experience in the support, maintenance and development of Microsoft Dynamics 365 and associated Microsoft Technologies to offer expertise to its in-house ITS (Innovation and Technology Services) team across specific, key activities. Providing technical and IT systems support to university departments and users as it grows it's in house expertise.)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a4d9e113-24d7-401a-9f99-c15eef7f3e7b |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 May 2024 |
| Submission deadline | 29 May 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2024 - 31 Oct 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | YORK ST JOHN UNIVERSITY |
| Locality | YORK |
| Post town | York |
| Postcode | YO31 7EX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Guildhall |
| Westminster constituency | York Central |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 17 May 2024 at 14:25 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a4d9e113-24d7-401a-9f99-c15eef7f3e7b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a4d9e113-24d7-401a-9f99-c15eef7f3e7b
  17th May 2024 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=862320836
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1c957bf8-a225-4f90-b807-e8e58d3c377e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1c957bf8-a225-4f90-b807-e8e58d3c377e.json.