---
title: "Right To Buy Agents Service (2020-21)"
ocid: "ocds-b5fd17-1cb7ed9f-669f-4b8d-ab49-560063ea1659"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cb7ed9f-669f-4b8d-ab49-560063ea1659"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1cb7ed9f-669f-4b8d-ab49-560063ea1659.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1cb7ed9f-669f-4b8d-ab49-560063ea1659.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT"
published: "2021-03-09"
---

# Right To Buy Agents Service (2020-21)

Buyer: MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT  
Current stage: Award  
OCID: ocds-b5fd17-1cb7ed9f-669f-4b8d-ab49-560063ea1659

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## Summary

The Ministry of Housing, Communities & Local Government has awarded a contract for the "Right To Buy Agents Service (2020-21)" aimed at providing essential services during the extension period from February 5, 2021, to March 31, 2021. This procurement falls under the call centre industry category with a total contract value of £71,000. The award for this contract was published on March 9, 2021, following a tender process that concluded on February 4, 2021. This extension facilitates a smooth transition for service delivery in the UK, allowing the incumbent supplier, Serco Consultancy Limited, to continue its operations during this period.

This contract presents substantial opportunities for businesses within the service sector, particularly those with expertise in call centre operations and customer engagement. While the current contract is not open for new bids, businesses specialising in similar services should consider monitoring future opportunities with the Ministry of Housing, Communities & Local Government, especially in light of potential upcoming tenders in the public sector that may arise from ongoing government initiatives.

## Notice

Provision of Right To Buy agents service during 2020/21. This is a small extension to the current contract from Feb 2021 to Mar 2021 to ease the transition to the new contract commencing 1 Apr 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/441a00eb-e5b0-40c1-ad72-8cac10e8c818 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Contract extension |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Mar 2021 |
| Submission deadline | 4 Feb 2021 |
| Future notice date | Not specified |
| Award date | 4 Feb 2021 |
| Contract period | 5 Feb 2021 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £71,000 |
| Lots value | Not specified |
| Awards value | £71,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERCO CONSULTANCY |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 9 Mar 2021 at 16:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/441a00eb-e5b0-40c1-ad72-8cac10e8c818

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/441a00eb-e5b0-40c1-ad72-8cac10e8c818
  9th March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6c169c16-6894-4b3c-ae34-a91adf2dd065
  Copy of contract extension

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cb7ed9f-669f-4b8d-ab49-560063ea1659. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1cb7ed9f-669f-4b8d-ab49-560063ea1659.json.