---
title: "National Framework Agreement for a Managed Service for the Provision of a Payroll and Pension Services"
ocid: "ocds-b5fd17-1cb93b9d-7c62-4d4f-a18d-7b0a56745e10"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cb93b9d-7c62-4d4f-a18d-7b0a56745e10"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1cb93b9d-7c62-4d4f-a18d-7b0a56745e10.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1cb93b9d-7c62-4d4f-a18d-7b0a56745e10.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST"
published: "2019-04-03"
---

# National Framework Agreement for a Managed Service for the Provision of a Payroll and Pension Services

Buyer: COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-1cb93b9d-7c62-4d4f-a18d-7b0a56745e10

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## Summary

The Countess of Chester Hospital NHS Foundation Trust has established a National Framework Agreement for a Managed Service for the Provision of Payroll and Pension Services. This service aims to provide accurate and timely payroll and pension processing for its employees, including monthly payments and expense management. The procurement process utilized an open method, and the contract will cover the period from April 1, 2019, to March 31, 2023. The tender was actively published on December 17, 2018, with an application deadline on January 16, 2019. Delivery locations include the UK and various overseas territories.

This procurement framework presents significant opportunities for businesses specialising in payroll management services, particularly small and medium-sized enterprises (SMEs) that can provide personalised service and solutions. Companies offering integrated payroll solutions, customer service capabilities, and experience in managing diverse geographical payroll complexities would be well-positioned to compete, enabling them to form impactful partnerships with a major NHS body. The total contract value is estimated at £50 million, reflecting substantial business potential for successful bidders.

## Notice

The Countess of Chester Hospital NHS Foundation Trust's Commercial Procurement Service has established a framework which will allow clients to seek providers of payroll and pension services, who are able to provide accurate and timely payments to their employees. This will typically include issuing monthly payments to each staff member and may include making and recovering advance payments, upon bespoke request. The service provider will be required to be responsible for output of the client authorities Standard Electronic Staff Record (ESR) to their nominated financial services team/supplier. Service providers will be expected to offer first line customer service directly to client authorities' employees to resolve any pay discrepancies, including expenses payments and any variation payments which may occur.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b81dd9f0-570b-476b-af1b-9afd6b35ffc3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Apr 2019 |
| Submission deadline | 16 Jan 2019 |
| Future notice date | Not specified |
| Award date | 1 Mar 2019 |
| Contract period | 2 Mar 2019 - 28 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £50,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST |
| Locality | CHESTER |
| Post town | Chester |
| Postcode | CH2 1UL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Upton |
| Westminster constituency | Chester North and Neston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 8 |
| Supplier names | ELFS SHARED SERVICES (HOSTED BY SALFORD ROYAL NHS FOUNDATION TRU; EQUINITI HR SOLUTIONS; HR & WELLBEING BUSINESS SERVICES; LANCASHIRE TEACHING HOSPITALS NHS FOUNDATION TRUST; NHS PAYROLL SERVICES C/O NORTHUMBRIA HEALTHCARE NHS FOUNDATION T; NHS SHARED BUSINESS SERVICES; SALISBURY NHS FOUNDATION TRUST; SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79211110 - Payroll management services

## Release History

- 3 Apr 2019 at 09:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b81dd9f0-570b-476b-af1b-9afd6b35ffc3
- 17 Dec 2018 at 08:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cbd3e30e-d4c1-4d59-b40c-ce5fd1e1463d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b81dd9f0-570b-476b-af1b-9afd6b35ffc3
  3rd April 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/cbd3e30e-d4c1-4d59-b40c-ce5fd1e1463d
  17th December 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1ab30251-7ba5-4c44-ba74-aa6bab361e24
  Invitation to tender
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e4caaae5-52fc-4fef-8a23-58ea3c187fc7
  Framework agreement specification
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1b29d837-6761-4452-b9f6-823254cbe730
  Selection questionnaire pre-requisites
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9471d35b-5c71-43f9-90b1-611b369bd9e8
  OJEU Contract Notice
- http://www.nhssourcing.co.uk
  Full ITT documentation and bid submission

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cb93b9d-7c62-4d4f-a18d-7b0a56745e10. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1cb93b9d-7c62-4d4f-a18d-7b0a56745e10.json.