---
title: "CONTRACT FOR FAULT RECTIFICATION BREAK-FIX SUPPORT SERVICE FOR DELL SERVERS AND STORAGE DEVICES"
ocid: "ocds-b5fd17-1cbc6b82-dcc3-443b-99fd-aa913de30a2a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cbc6b82-dcc3-443b-99fd-aa913de30a2a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1cbc6b82-dcc3-443b-99fd-aa913de30a2a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1cbc6b82-dcc3-443b-99fd-aa913de30a2a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GATESHEAD COUNCIL"
published: "2023-01-24"
---

# CONTRACT FOR FAULT RECTIFICATION BREAK-FIX SUPPORT SERVICE FOR DELL SERVERS AND STORAGE DEVICES

Buyer: GATESHEAD COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-1cbc6b82-dcc3-443b-99fd-aa913de30a2a

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## Summary

The Gateshead Council has awarded a contract for fault rectification break-fix support service for Dell servers and storage devices. The contract is valued at £117,664 GBP and will run from February 1, 2023, to January 31, 2028. The procurement stage was an open procedure, with the tender closing on November 8, 2022. The service will be provided at various locations throughout the Borough in Gateshead, England, including the Civic Centre and Central Library.

This tender presents an opportunity for businesses providing maintenance and repair services for computer servers and network equipment. Small and medium-sized enterprises (SMEs) are particularly suited to compete. Gateshead Council requires suppliers to offer technical support availability during specific hours and to submit tenders via a designated online platform. The contract period allows for the inclusion of new equipment purchases and decommissioning of old devices, providing a dynamic business environment for successful bidders.

## Notice

Contract for a fault rectification break-fix support service for Dell servers and storage devices. This service will be provided by the supplier to Gateshead Council. Devices to be covered are located at the Gateshead Civic Centre, the Central Library and other Gateshead Council sites at different locations throughout the Borough.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/68067d9f-e10e-47e4-a76b-c573e613802b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jan 2023 |
| Submission deadline | 8 Nov 2022 |
| Future notice date | Not specified |
| Award date | 6 Jan 2023 |
| Contract period | 1 Feb 2023 - 31 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £105,000 |
| Lots value | Not specified |
| Awards value | £117,664 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GATESHEAD COUNCIL |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 1HH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVICE EXPRESS EUROPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48822000 - Computer servers
- 50312100 - Maintenance and repair of mainframe computers
- 50312300 - Maintenance and repair of data network equipment
- 72700000 - Computer network services

## Release History

- 24 Jan 2023 at 12:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/68067d9f-e10e-47e4-a76b-c573e613802b
- 5 Oct 2022 at 10:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3a010993-0660-411f-a886-b5faf2a062ec

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/68067d9f-e10e-47e4-a76b-c573e613802b
  24th January 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/3a010993-0660-411f-a886-b5faf2a062ec
  5th October 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.gateshead.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cbc6b82-dcc3-443b-99fd-aa913de30a2a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1cbc6b82-dcc3-443b-99fd-aa913de30a2a.json.