---
title: "Kofax communications support contract 1+1 years - January 2023"
ocid: "ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2022-12-01"
---

# Kofax communications support contract 1+1 years - January 2023

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b.json)

## Summary

The Financial Ombudsman Service is seeking a supplier for a 1+1 year support contract for Kofax communications software, starting from January 2023. The procurement falls under the 'goods' category and follows an open procedure (below threshold). The tender deadline is on December 15, 2022, and the contract period spans from January 2, 2023, to December 31, 2023.

This tender by the Financial Ombudsman Service presents an opportunity for businesses providing software support services to secure a contract for a significant value of £113,000 GBP. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate in this price-only competition. Interested parties must register on the e-procurement portal to access all relevant documents for the bidding process.

## Notice

We are looking for a supplier who can provide us with a support contract for our current Kofax communications software. We would like to contract for 1 year with an option to extend for an additional 1 year. This is a price only competition and all of the documents can be found in our e-procurement portal Jaggaer https://procurement.financial-ombudsman.org.uk/web/login.html Additional information: Suppliers who wish to tender for this opportunity are invited to register on our e-procurement portal. The tender reference for this requirement is TEN_806

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b0c6abbf-d766-4ef4-96f7-7439f6827f18 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Dec 2022 |
| Submission deadline | 15 Dec 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Jan 2023 - 31 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £113,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 1 Dec 2022 at 14:45 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b0c6abbf-d766-4ef4-96f7-7439f6827f18
- 1 Dec 2022 at 09:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b0c6abbf-d766-4ef4-96f7-7439f6827f18

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b0c6abbf-d766-4ef4-96f7-7439f6827f18
  1st December 2022 - Opportunity notice on Contracts Finder
- https://procurement.financial-ombudsman.org.uk/web/login.html
  Our e-Procurement portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b.json.