---
title: "Cross-Tax and CT Errors to support MTD upstream compliance"
ocid: "ocds-b5fd17-1ce5c660-0372-4201-bd79-38301759cee1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1ce5c660-0372-4201-bd79-38301759cee1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1ce5c660-0372-4201-bd79-38301759cee1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1ce5c660-0372-4201-bd79-38301759cee1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2017-02-13"
---

# Cross-Tax and CT Errors to support MTD upstream compliance

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-1ce5c660-0372-4201-bd79-38301759cee1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1ce5c660-0372-4201-bd79-38301759cee1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1ce5c660-0372-4201-bd79-38301759cee1.json)

## Summary

The procurement process pertains to a contract titled "Cross-Tax and CT Errors to support MTD upstream compliance," issued by H M Revenue & Customs in England. The contract falls under the industry category of research and development services, with a total value of £59,946. The tender was initiated on 17 January 2017 and concluded on 31 May 2017. The evaluation of the process is complete, with the award notice published on 13 February 2017. The procurement method utilised was not specified.

This tender presents significant opportunities for businesses, particularly those specialising in research and development, consultancy services, and tax compliance. Small and medium-sized enterprises (SMEs) would be especially well-suited to compete, as the initiative seeks to enhance voluntary compliance and improve customer experiences in tax matters. Companies that understand customer behaviours and can develop effective reporting solutions will find this procurement particularly relevant to their services.

## Notice

Assignment under the Market Research MR130001 Agreement Contract. The research seeks to better understand the underlying reasons for errors, customer behaviours and address cross-tax errors. Insight gained from the report will further improve voluntary compliance at source as well as business customer experience in managing their tax affairs and potentially enhance the role of agents by leveraging their engagement to address potential risks before submission. The research will specifically explore business customers reporting and record keeping behaviours to identify those issues and practices that result in common groupings of errors being made in relation to cross-tax and more complex errors. The research will also explore how software messages would best be developed and presented to flag, challenge and address in real time those errors without negatively affecting customer experience.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9a112992-56b6-4cdd-82e6-be3d6fe1fd88 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2017 |
| Submission deadline | 22 Dec 2016 |
| Future notice date | Not specified |
| Award date | 22 Dec 2016 |
| Contract period | 17 Jan 2017 - 31 May 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £59,946 |
| Lots value | Not specified |
| Awards value | £59,946 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KANTAR PUBLIC |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 13 Feb 2017 at 10:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9a112992-56b6-4cdd-82e6-be3d6fe1fd88

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9a112992-56b6-4cdd-82e6-be3d6fe1fd88
  13th February 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/90f94237-65e0-4ea5-8448-9e021281666d
  Cross-Tax Errors Research - Research Brief (redacted)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0c863f82-10b6-45fa-bc6a-a6d43c41bdbd
  Cross-Tax Errors Research - Service Order (redacted)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1ce5c660-0372-4201-bd79-38301759cee1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1ce5c660-0372-4201-bd79-38301759cee1.json.