---
title: "Student Services Contact Cloud Centre (2026- 2029)"
ocid: "ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF BRISTOL"
published: "2026-04-22"
---

# Student Services Contact Cloud Centre (2026- 2029)

Buyer: UNIVERSITY OF BRISTOL  
Current stage: Award  
OCID: ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905

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## Summary

The University of Bristol has concluded the contracting process for the renewal of the Student Services Contact Cloud Centre from 2026 to 2029. This contract falls under the integrated telecommunications services industry category and will be delivered in the South West region of the United Kingdom. The procurement followed a selective method, specifically as a call-off from a framework agreement, which began with the tender initiation and was completed on 31st March 2026, with the award published on 22nd April 2026. This significant award, valued at £565,152, marks the transition from tender to the active contract stage, ensuring continuity of service provision.

This contract presents substantial opportunities for businesses specialising in telecommunications services, particularly those focused on cloud-based solutions. Small and medium-sized enterprises (SMEs) and entities supporting social value or voluntary, community, and social enterprise (VCSE) models are deemed well-suited for such competitive engagements. With the University of Bristol as the buying organisation, businesses have the chance to align with a reputable institution on long-term strategic projects in an advancing technological environment. The location within the South West region provides additional potential for local business growth and engagement with public sector partners.

## Notice

Renewal of Student Services Contact Cloud Centre as a service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/614ff521-618e-416d-8a79-58632f7fd00e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2026 |
| Submission deadline | 30 Mar 2026 |
| Future notice date | Not specified |
| Award date | 30 Mar 2026 |
| Contract period | 30 Mar 2026 - 30 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £141,288 |
| Lots value | Not specified |
| Awards value | £565,152 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF BRISTOL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 5DS |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 8X8 |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64227000 - Integrated telecommunications services

## Release History

- 22 Apr 2026 at 10:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/614ff521-618e-416d-8a79-58632f7fd00e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/614ff521-618e-416d-8a79-58632f7fd00e
  22nd April 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.tenders.bris.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905.json.