---
title: "Independent Complaints Investigators and Independent Person Services"
ocid: "ocds-b5fd17-1cfa1124-7a52-47f2-9b29-aa3e23930c64"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cfa1124-7a52-47f2-9b29-aa3e23930c64"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1cfa1124-7a52-47f2-9b29-aa3e23930c64.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1cfa1124-7a52-47f2-9b29-aa3e23930c64.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2024-11-07"
---

# Independent Complaints Investigators and Independent Person Services

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-1cfa1124-7a52-47f2-9b29-aa3e23930c64

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cfa1124-7a52-47f2-9b29-aa3e23930c64)  
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## Summary

Sheffield City Council is inviting tenders for the appointment of a single supplier to provide Independent Complaints Investigators and Independent Person Services. The contract aims to ensure the independent element of the Complaints Procedure is met efficiently and effectively, following the applicable Regulations. This procurement falls under the Business Services category (CPV: 79000000) and will cover the Yorkshire and the Humber region in the United Kingdom. The tender process is currently active with an open procedure, and the deadline for submissions is the 9th of December 2024 at 16:00 GMT. The contract will commence on the 1st of April 2025 and is scheduled to run until the 31st of March 2028, with an optional 12-month extension.

This tender presents a significant opportunity for businesses operating in the fields of law, marketing, consulting, recruitment, printing, and security. Companies with expertise in providing independent investigative and oversight services will find this tender particularly well-suited to their capabilities. Large and established firms within these sectors may benefit most, as the contract does not specify suitability for SMEs or VCSEs. By securing this contract, the successful bidder will have the potential to expand their service offerings and establish a substantial presence in the public sector. The open procedure ensures a competitive bidding process, allowing businesses to showcase their expertise and value propositions to Sheffield City Council.

## Notice

Sheffield City Council is seeking appoint a single supplier to provide Independent Investigators (II) and Independent People (IP) to deliver a service that ensures the independent element of the Complaints Procedure is met in an efficient and effective way, and in accordance with the Regulations. This service will be for a three-year period (with an optional 12-month extension).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/25c5716a-71fa-4cb3-8a4c-9c679b1b1e42 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Nov 2024 |
| Submission deadline | 9 Dec 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2HH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 7 Nov 2024 at 12:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/25c5716a-71fa-4cb3-8a4c-9c679b1b1e42

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/25c5716a-71fa-4cb3-8a4c-9c679b1b1e42
  7th November 2024 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=87360&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130
  User / Company

## Notice URLs

- http://sheffield.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1cfa1124-7a52-47f2-9b29-aa3e23930c64. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1cfa1124-7a52-47f2-9b29-aa3e23930c64.json.